Complaint Rating:

Company information:
The woods Quality Cabinetry Company
42 84 drive
Pittsburgh, Pennsylvania
United States
www.thewoodscabinetry.com

Finished product not same quality as in showroom. Use of dull saw blades obvious on inside of most cabinets.3 cabinets were cracked upon delivery and installed anyway. Crew stated we are here to install only. Install crew did not used stufinders and several cabinets had to be re secured by professional.Contract sates due on delivery although problems persisted.

Company tries to distance themselves from install crew although they arranged.Planning was weak and resulted in sink not being centered on window as requested day 1. Drawer self closers were not received although requested day 1. One cabinet had to be remade 3 tiles and installed/removed 7 times to

allow for stove which was on site. Job was quoted at 6 weeks, took 6 months.

Some employees sincere and tried to help but pressure to get paid and move on rather than get it right. Never received drawer closers and no way to center sink. Owner gave lip service only when asked for some credit due to delays, mistakes, quality of finished product. Finally disputed payment with Credit Card Company and was over ruled.

Company has been through this before and owner represented himself as expert although never visited job. Bottom line-

Buyer beware. Cannot believe I would have had these problems with Box store.

Did not get what we asked for day 1 and it wasn't cheap.