Complaint Rating:

Company information:
The Right One
Austin, Texas
United States
www.therightone.com

I went to their Austin based location and was met by very nice people until you sign on the dotted line. They take your drivers license, your banking information and your credit card and go to the back to verify that you are eligible to become a member. What a lie. They offer you dating packages starting at $3,000 to $5,000 and the such for a promise of 10 matches. They tell you that the dates are not blind. They told me I would have access to hundreds of people in my area and that also was a lie. I got 3 calls and all of them did not call back once they found out I was an hour away from their location and they acted like they were not interested in meeting anyone anyway. The home office called for a follow up and I told them I was not happy and that I no longer wanted to do this for fear of it not being what they said. I got referred to their home office which never ever returned my call when I said I wanted to cancel my membership. All the time they were not calling' they were debiting my checking account every single month for $200. You never get a return call until I finally decided to simply close my bank account they were drawing the money from. Then the phone was ringing off the wall. Ohh the really sleazy tacky part is when they call anyone on your personal reference sheet and tell them you are a bill skipper and that they cannot find you. When you fill out the long personal information sheet, they also call your ex-wife and anyone and everyone that has nothing whatsoever to do with you being a member of their little club. The person named ASHLEY from their office called my ex-wife and then called me non-stop and accused me of being a liar and everything else. She said that I owed them money even when I have not had one single date from any of their phantom dates or not one single phone call from them in 2 months. She is a complete liar. You have no recourse or anything else and they threaten to sue you and take you to court and ruin your entire life. This has to be the worst business I have ever seen in my entire life. If anyone would start a class action suit, I'd be the first to sign up. Ohh they also don't sell your membership if you want out you have to list it on Ebay or something like that with no results. They should be shut down and ordered to pay back every single dollar they have conned people out of. Total and complete rip-off!