Meredith reviews and complaints 26
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subscription order customer service magazine payment email receive account book contact credit card refund received company charge account number bill cancel shipment paidNewest Meredith reviews and complaints
magazine subscription credit
Re: Cancel order #134700 (KMM97994949V61540L0KM)
On April 22, 2017 I made an online magazine subscription only to realize the Canadian site was charging in US dollars and immediately cancelled my subscription.
On April 24th, the day the charge of $38.76 US was posted to my credit card I also received a letter from Bridget at Meredith Store Customer Service saying my credit might be a couple months in the works.
On July 10th I sent another email as the credit has still not appeared on my credit card and on the 11th received a note from Tracy at Meredith Store Customer Service saying the credit was applied to my card on May 1st. I requested she look into that again as there is no record on any of my statements as having received the credit to this day. Unfortunately, no one from Meredith has responded.
I have just spoken with my credit card company who confirmed the credit has not yet been received and will now dispute this on my behalf.
It is unfortunate that Meredith Store was unwilling to provide appropriate customer service without my having to go through these numerous emails to finally lead me to have my bank intercede on my behalf.
Extremely dissatisfied with Meredith Store
Catherine
Meredith - Received book I didn't order
I received a book called Eating Healthy to Lose Weight that I did not order and after getting online and seeing how frequent your company has done this my lawyer friend feels a large suite for fraudulent practices should be brought against your company. I will pay for the stupid book since I opened it but I better not receive any further correspondence from...
Read full review of Meredith and 5 commentsIgnoring my emails
December 30th I ordered my daughter a magazine subscription. I was given a order number and said they would send me a confirmation to my email. I never received a email and have contacted them twice in regards to this. It was for a 3 year subscription and they have debited my bank account. I'm very concerned about this order and have only asked them twice to do what the order said they would do. I haven't even received a email that acknowledged they received my email and will follow up.
Ive had a similar situation this company is [censored]
Did not receive full order and have not received credit
Ordered 2 cooking magazines and 2 cooking books on line from themeredithstore.com on Jan. 24, 2016. order# 123812. Received 1 magazine and 1 book. Called on 2/19, [protected], spoke to Brandy and asked about my other missing books. Give it time and wait til March. Called on 3/7 and spoke with Courtney who said she would write a credit for $33.12. Called on 4/8 ands spoke to Bonnie. She said she could see a credit was made and wait for another billing cycle to show on my credit card. Called on 5/3 and spoke to Kathy, a supervisor, she said she would take care of it. Called on 5/17 and spoke with Kathy again. She apologized and said she would send the info to their billing department. Wait 7-10 days for refund. Called on 6/2 and spoke with Ashley, another supervisor, who said give it another couple of weeks.
I just want my refund of $33.12. I've waited long enough.
Books: Diabetic Living Paid - billed April 7, 2015
Payment check #[protected] was sent to Diabetic Living Recipes on 4/3/2015 and delivered on 4/07/15. Funds where withdrawn from my Bank of America on 4/7/15! What is wrong with your billing department. You are behind on your credit procedure. I have proof of payment from my bank!
Meredith - invoice for non order
I was sent a invoice and magazine that I did not order and was told to pay for a full subscription. The invoice says " Thank you for ordering Do It yourself Magazine, ... As requested when you ordered, we we have attached an invoice". I made no such request for this magazine and if this was sent to someone elderly like my mother they would feel as though...
Read full review of Meredith and 24 comments
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