The Honest Company reviews & complaints 23
Keywords
customer service order wipes email issue package response products quality address purchase refund chemicals shipped disappointment experience frustration review chat cancelNewest The Honest Company reviews & complaints
disappointed
What happened to you, The Honest?
This used to be a great place for buying good-quality items. Now it's a total mess.
My last three times were terrible and I would give you one more shot, but I'm afraid I won't do it anymore.
Now your items have a poor quality, last time I got a wrong order. It seemed that I just received someone else's one.
I have been trying to figure it out since last Friday, but haven't succeeded.
I am very disappointed, it was one of my favorite websites :(
Don't subscribe –waste of money
I ordered some samples of baby production from the company www.honest.com. I was really shocked, when in the end of the month it turned out that these jerks started to take money from me. They took money for the order, but later they charged me for something else. I have no idea for what really. I sent emails, but these jerks didn’t reply. I wonder if there are people, who face the same problems. What measures do you take in order to stop it?
Continuing to autobill after multiple cancellations
This is a complaint about The Honest Company -- the company backed by Jessica Alba that markets baby products. My wife signed up for a monthly subscription package and, in February 2012, decided to cancel the subscription. It is now May, and we are still having baby products autobilled and autoshipped despite my wife talking to them on the phone each month and being told that the cancellation was being taken care of. The Honest Company is, unfortunately, most dishonest in their business dealings -- do not subscribe.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got the sample pack for my daughters neighbor she just had a baby
for 5.95. I made the mistake of joining the Company to get the sample I did not read the fine print to cancel in 7-days and 35.95, 39.95, and 79.95 was taken out of the checking account. I had just got paid and paid all my bills and down to paying my auto Insurance and buying groceries and the money was gone. I called them up and explained I did not realize I was getting billed for joining their web site for a sample I paid for and I did like the sample but not the fees or had no choice what was in the box because we did not need baby things. They have so far cancelled my membership refunded half the money. They did have fed-ex pick-up the box the next day and I was told when the box is received the rest of the money would be refunded. I am just not happy with how the company tries to tricks you into buying a sample pack, they have your credit number and just take money out of my account, It is not a Honest Company until they change this way of doing of doing business. A person fills tricked, it is a turn off, and a person fills stupid for not reading the fine print. Screwed and violated after the money is taken out their own account. I won't be back, and will not tell people about the Company if I do it will be a warning. I still see the ad pop up on the computer for the sample and I just cringe and hope I get the rest of my money back. Awful feeling...
I have same problem with (Dis) Honest Company continuing to deduct $70.95 and $35.95 EACH month from my bank account despite my pleas to stop via email and telephone calls. I am further outraged that I was blocked from sending emails to them. I got a month and then explained became unemployed- the amount they take is over 1/6th of my total income at the moment! They have no mercy and their products are grossly overpriced.
yes my name is eddie, and i keep getting mail from these companies that i won money, like north american award center, n some other, ect..., i wish somebody can put a stop on these companies and not talk about it and do some thing two these ripoff companies, that all i have to say because i really piss.thank to all yal thieves out there.
The Honest Company Customer Reviews Overview
Overall, The Honest Company has received positive reviews from customers who appreciate the quality and effectiveness of the products. Many customers have praised the company's commitment to using natural and non-toxic ingredients, as well as its dedication to sustainability and social responsibility.
Customers have also noted that the company's customer service is excellent, with friendly and helpful representatives who are quick to respond to inquiries and resolve issues. The company's website is also user-friendly and easy to navigate, making it easy for customers to find the products they need.
Some of the most popular products from The Honest Company include diapers, wipes, baby formula, and personal care items like shampoo and body wash. Customers have noted that these products are effective and gentle on sensitive skin, making them a great choice for families with young children.
Overall, The Honest Company is a great choice for anyone looking for natural and eco-friendly products that are effective and affordable. With a commitment to transparency and sustainability, this company is a leader in the industry and a favorite among customers.
Recent comments about The Honest Company company
Continuing to autobill after multiple cancellationsYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with The Honest Company?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Honest Company Customer Service. Initial The Honest Company complaints should be directed to their team directly. You can find contact details for The Honest Company above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about The Honest Company. Discuss the issues you have had with The Honest Company and work with their customer service team to find a resolution.