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CB Home Improvement and Maintenance Home Depot 2525 Piedmont Rd NE, Atlanta, GA, 30324, US
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Home Depot

2525 Piedmont Rd NE, Atlanta, GA, 30324, US
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9:47 pm EST

Home Depot - Refund denied at buckhead #6986 store for items purchased 5 days ago with receipt

Re: Request to return items with receipt purchased on 1/23/2021

Date of Incident: 1/27/2021

Good Day,
Please see my attached receipt for items I purchased on 1/23/2021 for a total of $67.39 before taxes. I attempted to return 4 of the items worth $49.38 (of $67.39) today (1/27/2021) at the Atlanta Buckhead store #6986 and was denied because I was told that $4.75 of the $67.39 was paid with a store credit even though the larger amount was paid via my credit card. I was not told I could not return anything at the time of purchase. Today I was told that my return was denied because I had returned a lot of items without a receipt in the past. As a result I am being denied returning items for which I have a receipt and paid much more via my credit card than the $4.75 store credit. In 2019 and early 2020 I had purchased a lot for my home renovation and returned items I did not use. Unfortunately I did not bother looking for the receipts because 1. Nothing was provided to me that I would have a problem returning Home Depot items without a receipt as I had done in after three previous home renovations; 2. a store credit was fine since I had to purchase more HD stuff; and 3. I was not given any indication at the time of purchase that I would have a problem doing a return especially with my receipt. However, for items that I have the attached receipt that states I can return within 180 days before 7/22/2021, I should not be denied returning them. Please advise who I need to speak with to get this resolved. Thank you for your review and response. I can be reached at [protected]@hotmail.com or [protected].

Thank you,
Constance

Desired outcome: Grant approval to return items with receipt paid via credit card

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1:58 pm EDT
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Home Depot - employee discrimination -

Please find as a garden sales associate - indoor, and outdoor sales; as a mature worker; have encountered, unlawful, discrimination; unlawful age discrimination; deceptive, employment practices. As was not, hired as a: loader. On which monday - april 27th, 2015; worked, as a loader. Loading, heavy, and multiple bags of: 50 pounds / 100 pounds rocks; paver's sand; paver's stones; top soil; bird - seed; pushing the contractor's flat - bed carts, and etc. As it presents, on monday's - the home depot - store #: 6986; encounter discrimination; tested, and hazed; bullied, to see, how well, i encounter water; handle working in the water, and working in the rain, and how well i work, as a loader. As unlawful employment discrimination - racist, sterotypes, do exist, and do raise their heads, for: unlawful employment discrimination practices, at: the home depot.

Regards,
Ms. Yvonne barber - garden sales associate - indoor, and outdoor sales. - store #: 6986.
Text / cell: [protected]
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