Complaint Rating:

I ordered flowers for a funeral in Dallas on 13 July for a total price of US$132.17, and received a confirmation that the spray would be delivered the same day, order I 384405. The flowers were never delivered, and my credit card in UK was debited with over £76, a ridiculous rate of exchange. The email address given on the site will not receive emails, which are returned as undeliverable. The complaint made by telephone has produced no reply or action until now, 24 July.