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1.8 130 Reviews

The College Network Complaints Summary

26 Resolved
104 Unresolved
Our verdict: When using services from The College Network with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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The College Network reviews & complaints 130

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9:50 am EDT
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The College Network rn program

I went through this school because I thought with working full time as an LPN it would let me work at my own pace. This company did nothing to help me succeed. I paid 10, 000 for an education I never got. The exams were impossible to pass without enough information. There were no books. The study guide was useless. I would have to spend hours upon hours looking up everything. It was a waste of time and money I didn't have.

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11:38 am EST
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The College Network lpn to bsn program

In 2011 a representative from the college network came to my home, gave me the promises of the world - he told they would supply me with all of the modules, books and information I needed to get through the course. Well, I got a binder, I called them asked where all the other information, books and studying materials they promised in the contract were. They told me I had a list of places I could purchase the books to study from - I told them per the representative they sent to my house and the contract the books and all studying materials were included - they told me I misunderstood - no I did not. I then purchased some books did the studying - nothing matched - information was different from the online information to the modules to the books. I then contacted them and told the that I did not want to continue with this program. They told me I had no choice, I was to late to get out of the contract. I kept calling, no one would call back, only got answering machines, or put on hold forever and no one would come back to the phone. I know it has been 7 years, but I have just recently learned of all this scamming going on. I to want my monies back paid in full. If anyone can help me how to go about this I would greatly appreciate it. Yes, of course there is much more that they did not do but I don't have all day to write it down. But - I did save everything and write down everything. Thank you.

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Update by Renee0316
Feb 24, 2018 11:41 am EST

if anyone can give me any information about being able to get a refund pls email me at rendolly618@gmail.com THANK YOU

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4:55 pm EDT
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The College Network lpn to rn bsn program

SCAM! SCAM! SCAM! You have taken thousands of dollars from people including myself. Your services do not provide anything. You made it to be believed that the "tuition" that we are paying include the exams fees for Excelsior...LIES! In order to take the exam I am going to have to shell out another $300-$400 for each exam! That is 12 exams I have to take! I WANT MY MONEY BACK! You are ruining people's lives. So that I have to not risk damaging my credit I have been making $130 payments each month for the past 4 years! Which also the credit union in Florida has 12% interest rate. And I have nothing to show besides debit. You take advantage of newly graduated LPN's and suck them dry of all their hard earn money.

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12:44 pm EDT
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The College Network lvn to rn

I was scammed out of over 6000 dollars.. I was promised assistance and never received, they threatened to take my nursing license if I didn't pay 6000 dollars by the end of the day... which I did after I found out it was all a lie. I am now left with no chance of going back to school, and money that could have been used gone with no answers or anyone to help.

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Student that got scammed
, US
Dec 12, 2022 5:29 pm EST

Not sure how TCN filed bankruptcy seeing they have overcharged, stolen, and scammed millions of people who fell for this crap and that's including me! Hate to say it but it sounded to good to be true! Can't believe they got away with so much fraud. There to chicken and are cowards to own up to the truth of it all. Everyone deserves all the money back plus double the interest since they are [censored] liars and have been late to return everyone's payback!

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9:13 am EDT
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The College Network college network took $7000.00 of my money. they wi5nt answer any of their phones. I paid for ban in nursing. can you help me,

I paid for this on line ban program over 4 yrs. You were at the holiday inn, you convinced many of us this was a wonderful program. We would have a coach if we ran into problems. You would new answer phones or return my
I would like my money returned all @ once.

Teresa morgan
17576 11 1/2 mile road
Battle creek michigan
49014
[protected]@gmail.com

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Update by Morgansmithrn1@gmail.com
Apr 24, 2017 9:23 am EDT

I would like my money returned! If it was the other way around you would be lowering my credit score. I am not happy
Teresa morgan
Morgansmithrn@gmail.com
17576 11 1/2 mile road
Battle creek mi
49014

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9:20 am EDT

The College Network scam!!!

I signed up with the college network under the impression that it would help me with my transition from lvn to bsn. I was told that all my testing fees were included in the amount financed. When I called and asked for a check for testing, they stated that they would give me a check for $160. The test itself was $450, so I would be responsible for $190 more than I had already been paying for. They said that was all that I paid for. Not what I was told! I was told that all the test fees were included in the financing. I stopped paying on this loan due to it being a scam and now they are ruining my credit!

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5:52 pm EDT
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The College Network lpn-rn program

I was also scammed by The College Network. It was presented to me as a program consisting of 8 modules (classes). I was informed that after each module there would be a test to take at the cost of around $100 at a Pearson Vue testing center. After the 8 modules have been completed, there would be a weekend clinical in Columbus that would be cumulative, pass or fail. The cost of the program is $10, 000, which I have already paid $6, 000, taken directly out of my checking every month. After studying the first module, I contacted The College Network to find out how and where I should test. I was then informed that I had to apply to Excelsior College before I could test. After applying, I then find out that I have to pay for the program through Excelsior as well and that they are in no way affiliated with The College Network. I want my hard earned money back from The College Network!

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11:00 am EST
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The College Network test prepare

I had enrolled in college network in 2010 because I need to be able to study and pass those online classes from excelsior college. The promised that I will be able to study and pass all tests. I only used the first module and did not pass that one. They promised if I don't pass a class they will send someone to study with me and help me pass. when I called them they told me or not I need to study again and only if I failed two time they can help them. I realized that I should used other avenue. I told them that their program is not working for me I want to cancel they said no. I kept calling them about the situation how I don't even used any of their modules they said I can see that but their nothing they can do about it either I paid or they can send my name to the credit bureau which they did and mess up my credit. I don't think it is fair especially They sent a remaining of $3700.00 of a over $6000.00 as unpaid debt. After being harassed by debt collectors Please help me . I am a single mother who is trying to get a better life to provide for family. Thank for your help
My email :[protected]@yahoo.com

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12:41 pm EDT
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The College Network lvn to rn scam

While I was at that school, a representative from The College Network came and talked to us. After graduating, I reached out to them for more info. I was told that there wasn't an office in my area, but an Admissions Advisor would meet me at Starbucks near my apartment. I did not have a job secured yet, so I was unable to make the $50 application fee at that time. He said that was fine, had me fill out what appeared to be the school application and informed me that I had a 30 day cancellation option. He called later that week and collected the $50 by phone, using my husband's bank card. A week after that, I was told by several students at my school that The College Network wasn't actually a college. I called the rep and informed him that I would like to cancel. He asked why and informed me that my $50 wasn't refundable, but he would process the cancellation paperwork and mail me a copy. I never received it. Time went by and I figured that since I never started the school, I didn't have much to worry about since I never attended classes.
Something appeared on my credit a couple years ago and I was told it was for a car repossession The company was called WE Financial out of Florida. I disputed the claim and it came back valid. I kept checking my credit report and it was showing payments being made to that account. I figured that was the payments that I did make towards the car.
Last Friday, I received a letter in the mail stating I was in default for not responding to being served back in August of 2015. I never was served, regardless of what the process server says. It states that it was personally handed to me. Of course the court doesn't question it, even though they say they want to stay neutral on cases. I contacted the attorney's office and spoke with a couple different men. I was able to get a copy of the contract and the supposed copy of what I was handed over a year ago.
I started researching everything. Integras bought this debt from City County Credit Union. They are the company that finances the loans for The College Network. Here is what I found.
-The College Network is being sued by the Indiana and New York Attorney General.
-There are thousands of people just like me that were not notified properly (not giving any time to respond to the lawsuit) and the attorney has won the judgment.
- The school contract I signed, is not the one the Admissions rep gave me!
-USA Today even did an article on the fraudulent activity of this school.
I have a little over one month before my default court date arrives. I do not qualify for legal aid, nor can I afford an attorney. I've spoken to several attorneys and they keep suggesting I contact Integras for a payment arrangement, or I file bankruptcy. I tried so hard to pick myself up and better my family and now I'm stuck with a fraudulent lawsuit.

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Roxanne Dea Bowling
, US
Feb 18, 2017 5:26 pm EST

I had signed up to do that College Network thing as well, back in 2010. I never took one class because nothing had ever been sent to me. Well I got a credit check done and College Network was listed under it for a little over 3000.00 dollars. I contacted them and they stated there was nothing that they could do. Well I left it as was for the time being because I was attending another college full-time and did not have the time it took to call someone and spend hours on the phone with them. Anyways, we just checked the College Network site and when Google came up that they were being sued, my husband went to check my credit report and it was taken off of there and listed as paid. Or charged off because the school was deemed fraudulent. I was happy to see it, because to be charged something that I never used one time was a bit nuts. Plus when I asked for the school papers that they were supposed to send me, I never received them. I hope that helps a little bit. End of Story is that The College Network was a big huge scam.

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11:00 am EDT

The College Network education

WOW WHAT A SCAM! I was also duped by my College Network Rep. She told me I could try the program out for 3 months and if I didn't find it to be to my liking I could actually withdraw. No I'm being sued by a legal firm for the full payment. This will ruin my life as I don't make enough to cover the $4000.00 charges not to mention court cost. Yes I should have known better than to trust another human being! How sad we have come to this in this day and age. If I lose any of my pay I could lose my rented home, my car and finally my job. Don't fall for College Network promises. They are bogus! If any one has ideas as to how I can now help myself, please let me know

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1:33 pm EDT
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The College Network education

I signed up with college network over the phone in 2014, I was not given any information regarding what I had agreed too. I was told this was a online nursing program through Indiana State University. Only to find out later that I was given false information. I have attempted to cancel my illegally obtained contract with no luck. They will not return any calls or emails. I just want out. I dont care about the thousands I have already paid in. I just want out so I can attend an actual accredited college.

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5:45 pm EST

The College Network rn adn

I have the same issues in regards to the college network. I was unable to grasp the concepts of college algebra and seemed guidance from the support I was promised would be there and I basically got the same info from the texts I already had.. I also tried to drop out about a month later and had been told I could cancel at any time. I was told this could be a educational write off and that I would get the same type of tax form at the end of year and that turned out to be a lie. The associate who came to my house and signed me up is the one who gave me all of the false info I speak of. I am very disappointed in the conduct of this school and would never recommend it to anyone. I blame myself for being naive and trusting. But I was also lied to about several issues and need help getting this debt resolved.

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8:30 am EDT
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The College Network the college network scam

The sales man of the college network sat at my kitchen table that after in 2008; i signed up for a college program for rn to bsn. It all sound good then, but after making enquiry later i have no positive result from the school. . I called the school to cancel, it was less than 2 weeks from the day i sign up. I was told i can't cancel and if i did i will still have to pay the loan. I ask that whatever i have pain on my credit i forfeit but the loan i don't need.
I paid started paying the credit company for about a year then i stop, hoiw can i pay a loan i never took.
Southeast federal loan has since been calling and threatened to garnish my wage.
The college network thing is a scam.
Please help.

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2:14 pm EST
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The College Network not accredited in virginia

Signed up to transition from LPN to RN. Paying alot of money, now the board of nursing is telling me they are not accredited in Virginia and I will need to work 600 hours in New York and then apply in Virginia. I cannot drive 6 hours to work each way. This was not how it was explained to me. I was told it was just like any other college. SCAM. I will try to get money back but will continue to pay because my credit is more important then then some cheating company.

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TCN Customer Support
Indianapolis, US
Dec 03, 2014 7:48 am EST

Dear Customer,

We are unable to identify you with the information contained in your post, however we would be delighted to address your concerns and attempt to resolve them. Your success and satisfaction with our products and services is very important to us and we would love the opportunity to assist you as we have assisted others in earning their degrees.

Please call us at [protected] at your earliest convenience. Thanks and have a great day!

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1:39 pm EST
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The College Network scam!

For anyone concidering using The College Network, DON'T DO IT! It's a rip off! The "study material" they give you is a joke and doesn't prepare you whatsoever for the exams. Half of what your "academic adviser" tells you at your first meeting is a lie. They have been ripping people off and shattering dreams of further education for years and I do not know how they are still in buisness! I joined TCN in hopes of receiving my RN through their LPN to RN 18 month bridge program. Ha! It's a joke, I've been in it for 2 years now and am still no closer than I was on day one. Please do your research before signing that dotted line! I wish I did!

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KimiNS
Humble, US
Nov 18, 2014 6:46 pm EST

I completely agree. It's simply amazing that these people are still in business. I can't actually pursue my dream of earning my RN thanks to these deceiving jerks. SOMETHING HAS TO BE DONE!

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TCN Customer Support
Indianapolis, US
Nov 18, 2014 1:33 pm EST

Dear Customer,

We are unable to identify you with the information contained in your post, however we would be delighted to address your concerns and attempt to resolve them. Your success and satisfaction with our products and services is very important to us and we would love the opportunity to assist you as we have assisted others in earning their degrees.

Please call us at [protected] at your earliest convenience. Thanks and have a great day!

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10:17 pm EDT
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The College Network - Want a refund asap

A year and a half ago I signed on with the college network to the tune of $6000 +. I am paying monthly to southeast credit union who deducts the payment directly from my checking account. Trouble is I am not using the college network curriculum., I have taken all my courses through regis university. I do not need half of what the college network said I do!...

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3:57 am EDT
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The College Network finance

Lets add insult to injury. Aside from their deceptive educational practices. The credit union that claims to be independent of the college network isn't. It seems that if you are a day late paying your bill the college network locks you out of your classes. Yet the credit union claims they paid the college network in full. So by extension it shouldn't matter if I pay the credit union or not my education was theoretically paid in full. Why is the school involved in enforcing payment to the credit union. However when you try to get TCN to refund the money or pay back the credit union they say they cant. So file a complaint with the attorney general of your state the BBB in Indiana and Indiana's attorney general and don't forget to go after the credit union in Nevada who interestingly enough shares an address with TCN according to the BBB of Indiana. File complaints with both the state attorney generals office and the state and federal banking commissions. Lets get our money back and shut these thief's down.

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Debbie Brashear-Troester
, US
Jan 18, 2016 5:36 pm EST

I can't get TCN to pay for my tests! I have been waiting for a year just to get one check from them!

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Barbara Leckner
, US
Dec 29, 2015 5:37 pm EST

I have been waiting on a refund check since January on my Microbiology test. I have called and have been getting the same run around. I would appreciate your help in solving this matter. it shouldn't take this long! Thanks in advance!

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ERIDEAU
4211 42nd st, US
Feb 15, 2015 7:13 pm EST

from my understanding, the credit union paid the school, so why should you be looked out of your class?that means the bank and the school is the same,

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clskinsfan
Winchester, US
Mar 24, 2014 8:33 am EDT

Let me get this straight. So you enroll in a program and then stop making payments. Then you wonder why you have been "locked" out of your classes? I'm just wondering if everyone expects to use something and not pay for it? Of course they are going to stop your program if you stop paying. What other recourse do they have?

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Tere11
Los Angeles, US
Jan 27, 2014 9:35 pm EST

To make it short the same thing happened to me. Pease file a complaint with the above. I filed a complaint with the Federal Trade Commission and TCN is under investigation now. So please file a complaint with the FTC and I also have a direct phone number to the investigator if anyone is interested. GOOD LUCK TO ALL OF US

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11:03 pm EST
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The College Network misrepresentation of a product

Msiepresentation of a product - not an education. No books just computer printouts you have to print out and you get to pay thousands of dollars at 12% interest rate for nothing. The college network scammed me they said they were a reputable educater with affilications to many colleges. They said that you would be able to get financial aid - only it turns out you have to reside in the state of your choice of college in order to get state aid. I feel so bad so I wrote to them refusing to pay any more money. They need to be stopped before they ruin more futures Any one reading this beware of the scam...believe nothing you are told by the representatives they send out. Mary

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Manny ferrer
Milpitas, US
May 06, 2010 8:33 pm EDT

we need help, they making us pay for tuition that we didn't even use. they did not explain to what we are signing. we did not know.

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9:00 am EDT
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The College Network - scam

I to was scammed into believing this was a legitimate college with good resources to help test out for LPN to RN courses.I have been a LPN since 1993 and wanted to continue my education to obtain my RN.After getting loan in 2010 to pay for modules and testing fees i received my first module book.After reading the entire book several times and taking...

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The College Network beware of this scam

The College Network
THE COLLEGE NETWORK And Eyler Gary(CEO) Complaint
0.0
by KARMATCN

You were reading a complaint about THE COLLEGE NETWORK And Eyler Gary(CEO).

Filing a new complaint about
To all of you who are suffering from The College NETWOrk write an email to the Department of Justice at:

[protected]@usdoj.gov

"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." - Margaret Mead.

After writing an email please post on your Facebook account and then on your Twitter account. Remember the song from John Lennon "Power to the people, power to the people". What this company is doing is ripping people off and they are working together with a credit union(maybe one of them is a member of the board) and all of this loans are bringing our economy down the drains becuase of unpaid consumer loans.

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