Complaint Rating:

I ordered a Canon Rebel XTi from these people and instantly recieve an e-mail with an order number wanting me to call to verify my order. I called the next morning, and after 20 minutes on hold with the same music looping:

Rude customer service: "What can I do for ya?"
Me: "Hi, I'd like to verify an order please."
RCS: "Huh?"
Me: "I want to verify my order."
RCS: "What's the order number?"
Me: "56789"
RCS: "Huh?"
Me: "Five. Six. Seven. Eight. Nine."
*pause*
RCS: "It'll be 3-5 business days."
Me: "To ship?"
RCS: "Huh?"
Me: "3-5 business days to ship, or until I recieve it?"
RCS: "tomail" (she mumbled it)
Me: "Excuse me?"
RCS: "Have a nice day." *click*

Two weeks later, I haven't recieved or heard anything, and my credit had not been deducted for the purchase. I called back, and this time, it was 30 minutes on hold with the same music, playing over and over.

RCS: "How can I help ya?"
Me: "I'd like to check the status of my order please."
RCS: "Order number?"
Me: "Five. Six. Seven. Eight. Nine."
*pause*
RCS: "Cameron?"
Me: "That's ---"
RCS: "It's on back order."
Me: "Do you know when you might get that product in?"
RCS: "I dunno."
Me: "Alright, can I cancel my order and get a refund please?"
*pause*
RCS: "Your cancelation number is 23456"
Me: "23456, Thanks."
*click*

They were rude and seemed like they didn't want to help me. My experience isn't as bad as the others I've read, but I still wouldn't even recommend this outfit to my ex-girlfriend's new boyfriend.