Complaint Rating:

Company information:
The Camera Professionals
New York
United States

This company totally scams people. I ordered a Canon HDV camera for their price of $60 - about $150 lower than competitors. When my order was processed, I got an email saying I had to confirm by phone. Once on the phone, the salesperson said I'd have to pay $150 extra for the battery and charger (which comes with the camera from Canon). I said I'd pass on the battery and charger because I could get them on the internet for about $40. They never delivered the camera, saying it was backordered, even though their website continued to list them. They never charged my credit card. I believe that because I didn't fall for their scam they just blew off the order. I contacted the NY Better Business Bureau, who seemed not to take any action because I didn't actually lose money. But it was a hassle, and not long after I gave these people my credit card number, the card came up with some bogus charges and I had to cancel the card.

Avoid these people at all costs. BTW, I've dealt with B&H for years and think they're great.