Complaint Rating:

Company information:
The Camera Professionals
United States
www.thecameraprofessionals.com

They advertised the lowest price I could find on the Canon HV30 camcorder. Their website looked legit, so I called before I ordered to confirm it was not refurbished. Before I could get through my question, the sales rep just hung up on me. Stunned, I decided to call back thinking maybe he dropped the phone. Nope, again the same guy hung up on me. So, now angry and completely stunned, I called back and same guy answered. This time I asked for his supervisor. He seemed responsive to this, even though is tone was depressed and said that there were no supervisors on the weekends. I said I would call back on the week day to report him. He said "yeah whatever" and hung up.

PLEASE SAVE YOURSELF HEADACHE AND DO NOT ORDER FROM THIS COMPANY!!!

Fortunately I had called before ordering online. I feel sorry for those who complained about this company here only after ordering. Just read their complaints. The authorities really need to close this one down.