Complaint Rating:

Company information:
The Camera Professionals
5552 Hunters Hill Road
Birmingham, Alabama
United States
Phone: 18004960227
www.thecameraprofessional.com

I ordered a Fuji digital camera on line, it was the best price however now I know why. They call you up and make a sales pitch for extra warranty and will tell you that you need a new type of storage card which sells at half the camera price even though when I received the camera my old card worked fine and one of the first pieces of info in the manual tells you that it takes several storage cards. They did manage to sell me a camera case in the sales pitch, I refused the card, however when I got it the camera would not fit in. The camera also did not come with a strap, lens cover or av cables as promised. After calling the company back and finally insisting that I was entitled to those items they said they would ship them out. Eight weeks later I had nothing so had to go through customer service again, not a pleasant experience, to which they told me that they could not get hold of those items and would refund me ten dollars, take it or leave it. No apology, end of story. My advice, pay a few bucks more and get it at a store. The name and actions of this company is a joke.