Complaint Rating:

Company information:
The Camera Professionals
United States
www.thecameraprofessionals.com

As some of you already said, there is nothing professional about these people, I wish I had read this board before getting stuck in a stupid convoy with one of their "customer service" people, nothing says lousy service as someone who first time around hangs up on you, then next time around gives you an attitude, and when you call him up on it, tells you to lose the attitude yourself, and when you mention that you called twice and was hung up on tells you "whats your order #" puts you hold and then tells you HE HAS CANCELED YOUR ORDER... Really, I am disgusted to say the least. I sent them back an email threatening them with serious action if they touch my information, and I called my bank to cancel my Credit Card. This is how bad it is, and this is how much I do not trust these people! I also put a ban on them in my CC company. Someone needs to stop these people, they have no idea how customer service works and are pretty low in their dealing with people. I really wish I looked at this site to avoid all the unnecessary drama and headache.