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The Camera Professionals Complaints - False advertising & marketing!

Review all The Camera Professionals complaints

The Camera Professionals

Posted: 2008-03-04 by Steven Balian [send email]
False advertising & marketing!
Complaint Rating:  100 % with 1 votes
Company information:
The Camera Professionals
Tennessee
United States
Phone: 931-657-3876

Ordered Garmin Nuvi 360 GPS early friday morning. Received an order confirmation request phone call on sunday. Placed 4 calls, 3 hang ups, all calls with long waits - the last call the representative attempted to sell a $189 map upgrade - I said no. I was then assured the product would ship monday.

I called tuesday - representative said 2 week backlog on product. Manager Jason Michelson got on the call and said product would ship wednesday or thursday. Regardless of the outcome, this transaction is not acceptable. Caution is advised.
Comments United States Consumer Electronics
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Comments

184 days ago by Charles [send email]
Your case sounds strangely familiar!
I ordered my Garmin units (350 and 660)over 3 weeks ago and have called customer service 3 times. Each time I get the same RUDE little girl who says the units show to be on back order, she doesn't know when they will arrive and doesn't know where what company they were ordered from. There is no one who can help me with my order. This is the WORST customer service I have ever gotten. This is the SLOWEST delivery. The Camera Professionals are the most UNPROFESSIONAL and unreliable company I have ever ordered merchandise from. They simply lure you in with low prices. DO NOT USE THEM!!!
177 days ago by Steven Balian [send email]
Update on ORIGINAL COMPLAINT.
Another week has passed, I have called several more times. I was told last friday the GPS would ship this day with a 2 day expedited delivery.

I called today, tuesday, the item never shipped, is not available, and I was disconnected again when I asked to speak with the Manager Jason Michaelson who was busy and then the owner who no one will identify.

This company is horrible!

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