Complaint Rating:

Company information:
Tata Indicom Broadband
India
www.tataindicombroadband.com

I am looking for a best possible way to express the unbelievable services I received from the Tata Indicom and the local internet service provider DOMBIVLI INTERNET SERVICE (DIS). But Now I would like to give them a Medal of Honor for really sitting in their offices and taking all the bashings from the customers they face.

Infact, I feel that Tata has a New way of developing India up by recruiting handicapped customer service guys who are deaf and mentally retarded. They just have to pick up the call and listen to the Customer who is frustrated with the Internet service they provide. I have not figured out who the real culprit is as the local service provider DOMBIVILI INTERNET SERVICE (DIS) is also involved in my 4 month stint of Internet service from Tata.

Well anyways they made sure that I don't use the service anymore and the FUNNIEST Part is when I asked them to disconnect the connection, the very next day a customer rep called me up and asked me to check if my internet connection has been properly disconnected. That was funny as I have never seen it properly connected when I had the connection.

So people living in and around DOMBIVILI, I just want to let you know that even if you don't have an option to get any other service provider in your location apart from DIS, take it from writing from the Service provider that he would attend to you complaints within a speculated date or else you are free to take him to Consumer court at your will.

I believe if I had done that, I would at least have had the peace of mind and satisfaction for the money I spent on this service.

All the Best to you guys!