Complaint Rating:

Placed $90 order for tarts from this candle company on Aug 23, 2008. It's now Oct. 10, 2008 and still have not received my order. Emailed seller multiple times with no response. Then on her website I notice a series of " reasons" why she's not emailing customers. First there was a flood. Then her site was back up, so I emailed her several more times with no response. Then, she posted another notice saying that she was having email trouble again. That was around 1o/1/08. The notice is still up on 10/10. So, I called her at both phone numbers she has listed on her site. The first number she doesn't answer. The second number which is her cell, she identifies herself. So, I knew I had the correct number. Left her my phone number and she never called. If she planned to ever send my order, she would have done so by now, or at least tried to contact me by calling or finding internet access somewhere ! I will be happy to update this, should the seller prove herself to be honest and send the product or my money.