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Jack In The Box Complaints - Terrible service

Review all Jack In The Box complaints

Jack In The Box

Posted: 2008-08-27 by Bethatlion [send email]
Terrible service
Complaint Rating:  100 % with 1 votes
Company information:
Jack in the Box
fir st. Jack in the Box
Cottonwood, Arizona
United States
www.jackinthebox.com

This Jack in the Box notoriously hires illegal aliens. Everyone in Cottonwood knows it, and has to make adjustments in their orders. Don't even TRY going thru the drive thru. You MUST ORDER IN SPANISH or you will NOT get your order . I have stood inside and gave my order to the girl they have running the ONLY register and told her, point blank, that I don't want ham or cheese and she has NO IDEA what I am talking about. The manager will come out if you are ordering anything that the girl can't point to on the menu, and then they are all pissed off about it too. You know you don't want to eat the food at that point. What I don't understand is that this is a town with plenty of college grads and teenagers, we don't lack for a work force, we have plenty of english speaking teenagers. The other fast-food and regular restaurants hire english speaking people. Why is this one "restaurant" insisting that I order my tacos or hamburgers "carne asada w/no cebellos" I think that's right anyways, since I didn't get onions last time. Why don't they insist their employees speak english instead of making us learn their language so we get our orders right?
Comments United States Food
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Comments

82 days ago by Susan Marion [send email]
I went to a jack in the box in phoenix store number 1524 at 10:39 pm was told my debit card was denied so I paid cash surprised that my card didn't work. Since then I have used my card a few times with no problem. Now last night I looked at my account online and was that I was charged for that purchase, that I had already paid cash for, if my card was denied why did that charge come up on my bank account?

Susan Marion
623 846-2594
623 695-2879

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