Complaint Rating:

Company information:
Applebee's
Hazleton, Pennsylvania
United States
www.applebees.com

My friend and I decided to go to Applebee's for dinner and drinks before heading to a bar. We were seated and waited about 10 minutes for someone to take our drink orders. We saw that they were busy so we didn't complain. When the waitress took our drink order, I got mine first but my friend waited nearly 30 minutes for hers! The waitress had said that the guy at the bar was training and that is why it took so long... ok, understandable. I ordered a side caesar salad and ended up getting a half salad... not what I wanted. I took a bite of the salad and felt something crunchy... it was a rock! The waitress came over and was pretty upset that things were going so wrong for us. The manager came over and offered a new salad but I didn't want one. I ordered another drink and the waitress brought me the wrong one. All in all... I got my salad for free and my friend got her drink for free. I don't think I will be visiting Applebee's anytime soon.