Complaint Rating:

Company information:
ICICI Lombard
India
www.icicilombard.com

I hold 2 Health Insurance policies (Family Floater Plan) with ICICI Lombard - that is my misery. One was purchased in 2006 & renewed in 2007. Then I wanted my child to be included in the plan to which ICICI Lombard refused. Hence, I had to buy another plan in 2008 March (again Family Floater) covering myself & my daughter. My first plan i.e older one came up for renewal in 2008. Since I made no claims to ICICI Lombard for last 2 years I was entitled for No Claim Bonus. But the company instead hiked my premium. On query, they simply reply that we have increased the premium as you are an old customer & now more benefits would be coming to you. Hence you can go anywhere & if you do, you lose all your benefits which you are entitled to after 2 years of policy. So either renew by paying higher premium or just go off and lose your benefits. DON'T KNOW WHAT TO DO NOW BUT ADVISE OTHER CONSUMERS NOT BE FALL IN THE SAME TRAP AS THEY WOULD KNOW ONLY AFTER 2 YEARS. BETTER NOT TO GO FOR ICICILOMBARD - ADVISE FROM A SUFFERING CONSUMER.