Complaint Rating:

Company information:
Centerpoint Energy
Houston, Texas
United States

I have been trying to re-establish my service for the past 6 days. Missed a day of work to sit at home and wait ALL DAY for a representative to show up. No one ever did. I called again the next morning and was schedule for them to show up that evening so I left work 15 minutes prior to my work schedule (5pm) since I work only 15-20 minutes from home, was home by 5pm. No one once again showed up. I called the next morning and I was told a representetive was at my house at 5:58pm but no one was home. I aske if they nocked on the door or rang the door bell and there answer was that there was no vehicle on the driveway. I thought garages were mostly used to park your cars inside not leave them on the driveway.