Complaint Rating:

Company information:
Popeyes Chicken
Store # 1515 order # 220
United States
Phone: (214) 498-7500

I have visited this restaurant 3 times in a one month period. Each time I order the same thing, a 3 piece combo meal to go. The first visit I payed for a 3 piece meal but received only a 2 piece meal. The second visit I ordered the 3 piece meal to go and informed the register person that I was shorted a piece of chicken the last time, so please make sure I have what I ordered. She complied and gave me an extra wing for my trouble. Today April the 11th 2008 I order a 3- piece meal to go. I get back to the office and again I have paid for 3- piece meal but have received a 2 piece meal. I call the restaurant and tell the manager my story. He apologizes and offers a free meal on my next visit. This is nice but all anyone wants is WHAT THEY ORDERED. One should not have to open and inventory their order, slowing down the process, that is the restaurants job.