Complaint Rating:

Company information:
DirectTV
Virginia
United States

When I first moved to Virginia, I had DirectTV installed at my new home. The service was appallingly bad (every little breeze seemed to whisper "no service") and the costs, rather than the amount promised, were always at least $20-$30 higher than agreed. Finally, in frustration, I canceled the DirectTV Service and went with Cox Cable. Imagine my surprise when I checked my bank balance this morning and discovered that the money needed to pay for my car repairs which had been resting quietly in my bank account, was suddenly GONE due to DirectTV, without authorization and without my foreknowledge, raided my bank account for $257+!

I did not have a contract, but DirectTV is claiming I did. There is absolutely nothing I can do about it at this juncture except to warn everyone that they are SCAM artists who can deliver POOR SERVICE and still collect more than was originally agreed to on a regular basis!

DO NOT SUBSCRIBE TO DIRECTTV. Let my experience with these hucksters be your warning!