Complaint Rating:

Company information:
DHL
Gloucestershire, England
United Kingdom

In the past 6 weeks I have received 3 parcels delivered by DHL. One parcel came from Germany and because there was nobody at home it was dropped over a 5ft fence onto concrete. The parcel contained a large pottery vase and the outside of the carton said GLASS on every side. The other 2 parcels were posted in England and contained large pottery lamps both were left on the doorstep in cartons that looked as if they had been run over by a fork lift truck. Needless to say all 3 items were smashed to pieces DHL don't want to know either in England or in Germany or though I have to say if some moron in England throws a large parcel over a 5ft fence and smashes the contents I wouldn't want to know either having sent it safely all the way to our shores.