Complaint Rating:

Company information:
National Floors Direct
New Hampshire
United States

This is by far the WORST company I have ever dealt with. I have never taken the time to go online and complain about a company until my experience with National Floors Direct. To sum it up, their salespeople will tell you whatever you want to hear, the installers (subcontractors bid out at the lowest price no doubt) were rude, late, unprofessional and did a TERRIBLE JOB. My husband had to rip up the floor they put down because it was so embarassing to look at. I called customer service numerous times and nobody ever called me back. I filed a complaint with the BBB and NFD told them I never called!!! PLEASE, find another company and save yourself the frustration and loss of money which none of us can afford these days!