Complaint Rating:

Company information:
Magic Jack
United States
magicjack.com

Magic Jack works sometimes and it doesn't work sometimes. It is more of a novelty or toy than a real phone like Bell South, Time Warner digital, Vonage, Vorizen, and the likes. It is one restart after another, Upgrade this, restart that. Unplug, replug, no answer, garbled, can't hear other end, can't get messages. Do not be tricked by their reviews.

The service is cheap and you do get what you pay for; cheap, unreliable, undependable, non functioning, poor, no reception, frustrating. This service is a pack of lies which will soon fade away. It doesn't work when you need it. If there were an emergency or 911 instance, death would occur because while you're restarting, texting a rep in India, and upgrading, your house would burn down or you would bleed out.