Complaint Rating:

Company information:
Dish Network
Phoenix, Arizona
United States

My dishnetwork had a problem w/o connection, special in az experienced thunder storm, sometime in a NBA ALL STAR. The channels are death... later I call for support, went through all process 45 min. Cannot resolved so she said sent out technician W/O charge, but next month it on the bill $29.00. Go online upgrade program from family to 100 programs, it no warning nor tell me to call the customer service to remove the family programs get charge extra for $19.99. This is a classical trick to exploited customer. call them they refused to correct the $19.99 and $29.99 charge.

The customer service people are very intelligently denied and threatening me to cut the network and sent to credit report. After read up the dishnetwork customers, see to me the credit report and dishnetwork working very close to destroy our credit. We are the victims of a giant billion companies.

I feel hopeless but have to pay and pay for the contract total $250. What a!!!