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Terrible experience!
Complaint Rating: 
Company information: Net10 11819 State Road 52 Hudson, Florida United States Phone: 727-857-3206
New Phone activated 02/04/2008. Someone else's name shows up on caller ID. Spent four hours with tech support. Each time assuring problem was resolved. Only change made was ANOTHER man's name on my phone. At one point was cut off by a tech after being on the phone for over 30 minutes. Net10 can offer no solution - won't give me name of company executive or contact. Did speak with a "floor supervisor" who said she had changes and it should be fine. Not so. I have wasted $60 on a trac phone. They offer no relief. Plan to continue complaints with better business bureau, Wal Mart (where I purchased phone), Nokia, and my local news station. DON"T BUY FROM NET 10. NOT CONVENIENT - NOT EASY - NOTHING BUT A HEAD ACHE.
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