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NCO Financial Systems Complaints - Terrible experience

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NCO Financial Systems

Posted: 2008-12-30 by   Ann
Terrible experience
Complaint Rating:  0 % with 0 votes
Company information:
NCO Financial Systems
507 Prudential Road
Horsham, Pennsylvania
United States
ncogroup.com

Their automated system calls my cell phone EVERY day. As of 12/20 in a legally recorded phone call, they were told not to call me again. As of today 12/30, they've already left 3 messages since. Interestingly enough, the message is now the voice of a female caller instead of the first male voiced automated calls I'd been receiving for the last 2 months.

They are calling on a debt that has long been reported as satisfied with the original creditor, and I have a legally recorded phone conversation on 12/20 in which the collector CLEARLY states they have no contract, payment history, or other validating documentation! I asked him a second time for clarification if I understood that correctly and he replies 'Yes, all we get is a print out with name, SS# etc(the usual debt purchaser printout)' Best part is, I told him he was being recorded from the beginning of the call. The jerks have probably since fired the guy for being honest and courteous.

I filed a complaint with BBB, FTC and my State's Attorney General.
Comments United States Collections Agencies
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