Complaint Rating:

Company information:
Bell Canada
Ottawa, Ontario
Canada
www.bell.ca

If you are thinking of going with bell DON'T. I bought my cell phone so that i wouldn't have to be on contract. So they ask for a security deposit of 200$. I don't even have the phone a month and i am having problems with bell. I was not receiving my monthly statements so that i can pay my bill and get my SD in six months, but they don't have my right address it takes them 2 months to fix this. Now by this time i have returned the cell phone i bought 3 times. Each time the phone is worst than the last!!! So i cancel my service. Now i am trying to get my deposit back. I am lied to every time i call to find out about it!!! Oh it will be sent in 4 to 6 weeks (it did not) call back; oh you gotta wait 74 days (i did and still no check) i call back they say oh it has been mailed you should receive it the following week (still nothing) and now i was just told that i got to wait 14 more days.

Bell has the worst customer service ever! Apparently they get paid to lie to you!!! All their LG products sux (that might be everywhere though). This is when bell wants there money they charge you more and send it to the credit bureau. Yet when i want my money they keep it for almost a year and pretend to send it to you. If you want good service, good products and customer service BELL HAS NONE OF THESE!~! So save your time and money ppl.

I assure you BELL will fuck you over in so many ways.