Complaint Rating:

Company information:
United Airlines
Regean National Airport, Virginia
United States
www.united.com

Flight from Chicago to Regan National - last flight of the night - landed went to dig out my cell phone. Gone. It was in my bag when I got on the airplane - I know this because I turned it off while sitting in my seat. 3 minutes after I left the plane there is not a United personnel ANYWHERE. My phone fell out of my bag - it had to be on the plane! I went to lost luggage 1 hour later - still no response from the "cleaning" crew of the plane. Filed a complaint - left messages, called 3 times the morning after (EARLY) still nothing.

Enjoy your new phone - I told Verizon it was stolen so when you try to activate it - they will know. Thanks for nothing, United Customer "Service".