Complaint Rating:

Company information:
Bell Canada/ Bell Mobility
Ontario
Canada
Phone: 310 2355

All Bell Mobility customers signed contracts and without permission, the company decided to charge for incoming text messages- we had signed contracts! They did this without permission and the decision went unchallenged. When I called the company to ask if I could have the option of removing text messages from my phone altogether they were VERY rude to me and didn't even allow me to speak. Customer service representative LIZ # 37296 was HORRIBLE!!!

This company who already has had a monopoly for years (and who now is hardly challenged by Rogers- also idiots)- has the NERVE to steal from us in this regard, especially in this economy, when they are already so rich.

I am disgusted- and when my contract is up- I am FINISHED with BELL!