Complaint Rating:

Company information:
Circuit City
80th&Broadway 3680
New York, New York
United States
Phone: (212)362-9850
www.circuitcity.com

I just wanted to let you know that I am extremely disappointed with Circuit City. I bought a sharp LCD TV seven months ago, recommended by your seller. The picture went away completely after seven months. "Luckly", I had a warranty. They told me that it would take 2 weeks to be repaired. Shouldn't I get a new one??? What kind of service is that? Shouldn't they tell me that the warranty would not get me a new TV set but it would instead be sent to repair? I'm talking about a 7 month old TV that broke and then I'll have to stay without it for two weeks?? I've called the manager and he gave me attitude. I will never buy at or recommend Circuit City again.

The store is in Manhattan at 80th and Broadway 3680.