Complaint Rating:

Company information:
Kaplan University
Pennsylvania
United States

Kaplan pisses me off!! First of all I finished all of my classes and completed my externship and everything. I was supposed to graduate in August of this year (2009). A few weeks after I completed everything, I get a call from my academic advisor saying that I can't graduate yet because I need to still complete a deficit credit to make up for the credits that did not transfer from my other school. Let me just tell you that every school has at least 3-4 credit classes which is normal, but nooooo they have to go and have 5 credit classes to rip you off. So now I have to stay an extra term and finish this bullshit class in order to graduate. My financial aid Pell grants are on hold for some damn reason and now they say I have to pay like $1, 480 out of pocket for this term!! WTF...I try calling my financial aid officer and she is NEVER NEVER NEVER in her office and never answers her phone, never replies to my e-mails about anything. If she does it's like 1 month later. No one ever answers their phones, and you are always placed on hold. On top of that the deficit credit that I have to do this term I was registered for a week late. So I have to make up a week's worth of schoolwork, and my professor won't grade the work I have done for Unit 1 without proof that my account was disabled. I asked the school to give him proof and I don't even think they did that cause I haven't received a grade yet. I am still waiting for my textbooks which are 1 1/2 WEEKS LATE!! I can't study for exams or do any projects without it! I think they are doing all of this crap on purpose so I fail this class and have to retake it in order to graduate...Well I don't think that is going to happen. I really wish I would have read all of these complaints before I registered here :(