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Innovative Merchant Solutions Complaints - Termination Fee

Review all Innovative Merchant Solutions complaints

Innovative Merchant Solutions
Posted: 2009-06-18 by   AWC
Termination Fee
Complaint Rating: 100 % with 2 votes
Company information:
Innovative Merchant Solutions
21215 Burbank Blvd
Woodland Hills, California
United States
Phone: 800-397-0707
innovativemerchant.com

I switched to this company because they promised lower rates. I used their services for over three years without contract month to month. When I decided to terminate their services and go with another company they charged me $295 termination FEE. They are unethical and have bad customer service. DO NOT USE THEM.

THEY are not cheap at all...THEY Will take you money...again and again...
Comments United States Credit Cards
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Comments

 Sort by: Date | Rating
 120 days ago by   scottiegirl 0 Votes
I also have been taken by this scam of a company. $295 termination fee? Are they crazy. It's companies like this that should be shut down. Where's the government regulation for these guys? Oh, how did I forget... they are too busy bailing out these other idiots at our expense. What was I thinking?
 86 days ago by   Zizzer-Zazzer-Zuzz 0 Votes
The very same thing happened to our company. Our contract was month-to-month. We also used their services for about four years. When I asked why I would be charged a $295 fee, the representative informed me that while our contract was month-to-month, our "agreement" carries a cancellation fee. can anyone explain the difference? My rep sure couldn't. I was also informed, at the time of cancellation, that it would take two weeks to cancel.

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