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Templatesold.com Complaints & Reviews - I tried to upload themes to my wordpress sites after paying $60 and it will not work |
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I tried to upload themes to my wordpress sites after paying $60 and it will not work
Complaint Rating: 
Company information:
Templatesold.com
United States
templatesold.com
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I tried to upload themes to my wordpress sites after paying $60 and it will not work. They have not responded to my queries and there is no contact number or instruction manual. They suck! Don't do it!
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 United States |
 Online Scams |
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| I've had the same issue with templatesold.com - cannot download my WordPress theme, cannot even log into my member area because it doesn't recognize my login info which had been created shortly before that. When I try to contact them, the system doesn't recognize my email address, either. But apparently they do have my email, because I received payment confirmation - they didn't have a problem with that! Quite a way to do business. |
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| I have had the same experience with templatesold.com. I cannot log in with my username and password. When I try to contact them, they have not responded. I have filed a complaint via PayPal, since the $60 has been paid. I am also due a $10 refund because of the special they were running. There is also no phone number. It's been 3 days, and my themes cannot be downloaded. I hope PayPal can resolve this issue. |
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| It has been 3 days, and my themes still cannot be downloaded. |
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| I have also asked for an address and phone number, but I have received no response. |
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| Regarding templatesold.com: actually, the charge was pending on my credit card account for a few days, then went away (should I thank them? ha-ha, I wish I knew how, they never respond to messages). Perhaps there is no need to contact PayPal, as the charge authorization is not yet the charge itself. Check your account. It'd probably disappear after a few days. Not that it makes any sense, but at least I must give them a credit for not charging me for a failed download. I stopped all attempts to log-in, it's a waste of time. Also, they do PPC advertising. Can you guys believe it? - they are paying for clicks which don't bring any business, since their system is not working. Never seen anything of the sort. I wonder if something happened to these guys. On a humanitarian note, I'd call the police so that they check if there is anyone alive there. But again, I have no idea who or where they are. |
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| I had a couple questions for these people BEFORE I purchased and they responded to me immediately. I then purchased the download package for $60 and activated my account. I tried to download a template but it would always want to charge me. I sent them a few e-mails and then suddenly no response. Their system is down more than it is up as well. I will ask for a credit to my card and see what happens, but I am assuming I will have to deal with the credit card company to have the charges reversed. I think these people make money on the folks that never take the time to follow up and get their money back. All the years that I have been alive and I still have not learned that if it sounds too good to be true, it isn't true. This Company is a SCAM. |
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I purchased the HighWood WordPress template from TemplateSOLD.com and installed it as directed by the instructions. However, when the installation was complete the template was completely off. The javascript slideshow would not rotate the photos, it simply listed them in an awkward list. It showed the images incorrect sizes and none of the margins on the CSS file lined up. The display template on their website was 100% different than the one purchased. When I requested that they look at it, they told me to consult my web designer. When I gave them step-by-step directions of how I installed it they shrugged me off and told me again to go to my web designer. This template has improper coding, and I can prove it.
I had to change the Style Sheet:
Line 51: #nav1 ul { margin:0; padding:155px 0 0 0;}
Line 52: #nav1 ul.sf-menu li { position:relative; float:left; line-height:90px; padding:100 1px 0 0; text-align:left; }
Line 77: #columns { margin:0 auto; padding:25px 0 0 0; width:970px; }
Line 215: #slider { width:970px; padding:0; margin:0px auto 9px; background:url(images/slider_bg.png) bottom center no-repeat; height:300px }
The blog didn't even post blogs! It only posted excerpts! To fix this, I had changed to Single Post file:
Line 34: div class="post-content"
Line 35: ?php the_content(); ?
The images on the template were not sized properly, I had to change the Slide_Block file to show a single image with proper size:
Line 5: img src="<?php bloginfo('template_directory'); ?>/images/simple_img_1.jpg" alt="screen 1" border="0" |
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| I cant install not upload my Theme. I want a REFUND! |
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Just wondering if any of these complaints were ever resolved? I am guessing the answer is no, since I recently encountered the same problem and am waiting for them to respond tot he problem of all the photos (from the demo, no less) simply appearing in a list rather than rotating. Additionally, the readme text file says to activate all the widgets prior to installing the template - the widgets are all outdated and broke the site. I have fixed everything except the rotating slide issue.
As for uploading themes - the read me file says to use ftp, not the uploader module inside wordpress. |
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| I just bought a template from the same guys templatesold.com and Brandy I have the same problem, their support is completely wack. They take long to respond and sometimes the emails just come back with promotions instead of solving the problem. I tried to get a refund but that has been in vain too. Still trying to figure out what the problem is. |
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| I wish I had seen these reviews before joining. I have downloaded several templates and starting to work with them. The Aqua theme has bugs...There is a default Home page on the nav. that is not linked to a home page. The attributes panel does not have a MyHome option as stated in the directions. The two tech support responses have been irrelevant to my problem. They now say I might have to do some back-end coding. The site is down as often as it is up. I'm still waiting to sign on to try to download a new version of the Aqua Theme...Very disappointing. |
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| Geez, I'm so glad I checked out this blog before I made my purchase. I'm sorry you guys got ripped off and hope things work out for you all. Thanks for the info. |
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3rd of Dec, 2010 by 
14th of Dec, 2010 by 
