Complaint Rating:

Company information:
Telus
Canada
telus.com

The Internet connection plan that the company advertises comes with the laptop (provided that the customer signs the 3 year plan). The laptop that they advertise is Dell Inspiron 1525. They advertise it as valued at $689 CAD. However upon checking the Dell.ca website one will find that the Laptop is actually valued at $499 CAD. I found the $190 dollar discrepancy rather large and called the company to find out why they advertise a false value. The customer service representative had no answers for me other than " I have no idea".
Here are the links to the dell website:
http://www1.ca.dell.com/content/products/productdetails.aspx/inspnnb_1525?c=ca&cs=cadhs1&l=en&s=dhs

And the Telus website link:
http://promo.telus.com/tm/08/q1/high_speed/easypc/index.html?ILC-cs070418HSE&link=easyPC_redirect

As You can see the specs for laptop on telus website are the same as the cheapest laptop on Dell web site.
This is obviously a scam. Which is one of the more famous traits of Telus. Even more so than the quality of their service.

Regards.
Sergey Agapov.