Complaint Rating:

This is in reference to the above mentioned subject, i am owing a Sansui Company TV Since last 5 years. since 1 and a half months back we are facing some problems in our TV, which we complained to the local authorized technician MR. Jayantibhai, he visited us and charged us Rs.400/-, still the same problem is ongoing.

After that we booked the complaint in the sansui call centre at Ahmedabad, after which they sent another technician to us, he charged us Rs.350/-, till date the tv is in same position with lots of problems.

After complaining to Mr. Prashant Wada At Rajkot office and Mr. Shailesh upadhyay at Ahmedabad Office, again they sent us another technician who just visited us for 10 minutes and said there are some problems, which we will sort out soon, but till date no actions are been taken.

Also on the above we didnt received any receipts for the payments made to the technicians.

The above matter is discussed to MR. Prashant Wada at Rajkot and Mr. Shailesh Upadhyay at Ahmdabad, and the replies we get is, that we will surely do something at the earliest.

We are suffering since last 1 and half month. we are unable to track the same with Sansui officials.