Complaint Rating:

I am a BSNL telephone subscriber since 8years. it used to be dead for 20 days in a month.they are telling that switch problem. Now my phone bearing No.08357-267425 is dead since 45 days. I have been registering complaints everyday and also has been begging everybody in the department including Top Brass. The response, even on personal visit was negative and indifferent. Lower level officials indirectly suggest me to subscribe to some private company phone because BSNL, I quote "is no longer interested in land phones." I am helpless,because being a software engineer I can't subscribe to any private company's because this phone is in my village. i am working in bangalore . we have not missed the telephone bill even once. The payment is always prompt. But the service... What's that hell?