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2.8 442 Reviews

TD Bank Complaints Summary

196 Resolved
246 Unresolved
Our verdict: Dealing with TD Bank, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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TD Bank reviews & complaints 442

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ComplaintsBoard
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3:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TD Bank Lottery scam

I received a letter in the mail today from TD Financial stating that I won a sweepstake lottery drawing that was help on April 1st of this year... There was flag number one! Then I notice that there is a check in the envelope and I look at it and it is for 4950.00 flag number 2. The companies name on the check is The Outsource Group in St. Louis, MO third and final flag there. I do not know where these people got my information from but please people if you get this, do not become a victim of this new fraudulent crime. If the check or information sounds to good to be true then you know it is. Please more people come forward so we can shut this company down for good!

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chris1975
, CA
Feb 06, 2010 7:07 pm EST

I was in a vehicle accident and td financial recently bought out VFC inc. now that they are td financing they are giving me issues with refinancing for another vehicle. now i will not have a vehicle and the accident wasn't even my fault.

bad customer service relations. won't give me answers

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Lisa
,
Jul 22, 2008 2:26 pm EDT

TD Financial is sending out false checks to innocent US residents. The letters that accompany these checks inform the recipient they have unclaimed winnings from a LOTTO contest. The dollar amount of the winnings varies, as does the dollar amount of the check. The recipients are instructed to pay government taxes, with the check received, through MONEYGRAM at a WALMART store.

DO NOT fall for this scam! Contact the company that the check is written from. Find out if they have filed a report with their local law enforcement. If so, get the information. Then contact your local law enforcement agency, giving them the original claim information as well. The more information our law enforcement agencies have, the closer we can get to catching these theives!

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david
,
Sep 16, 2008 5:11 am EDT

scam checks. telling us we won a special lotto.Lucky 649 contest wth serial number [protected]. contest held onjune 27, 2008.The tax amount is $3, 980 US to be paid thru MONEY GRAM located at any Walmart stores(Wallmart spelled wrong) around you. You can call Ron Clark (on) [protected]. claim #PS 723-559 SU. From the office of Venessa Robert (vice president finance) TD financial.
address they gave is TD financial Sun Tower, 1550Bedford Highway, Suite 410, Nova Scotia, B4A 1E6. Letter dated 28th August, 2008. Received letter on 15th September, 2008. Grammatical errors by the Author of the scam letter.

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Gary Spaay
,
Sep 26, 2008 5:48 pm EDT

I recieved a letter and a check for $4, 920.00. The letter said that I had won a lottery in Canada and that the check was part of my winnings to pay the taxes of $3, 980.00 on the winnings of $250, 000.00. Some people might do it thinking that the worst that could happen is they are about $1, 000.00 better off. The letter instructed me to cash the check and call a phone number for further instructions. I checked the number on 411.com and found it to be a cell phone in Canada. My daughter called the number and started asking questions and the man that answered got upset and told her to just cash the check and call me back. He then hung up on her. This is terrible because I am sure that there are people that would see this check and deposit it and send the money to these theives. I plan to call the number quite often and harress the jerk that answers it. The number is [protected]. Feel free to call them.

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C.J. Graham
Fairless Hills, US
Mar 22, 2010 2:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

March 22, 2010

I recieved the same letter with a check for $3, 580.00 stating I won from some lottery drawing and from an entry submitted with my name and I was one of the winners in the 'NORTH AMERICA CONSUMER PROMOTION DRAW" organized for all customer of the stores listed below: Walmart, Sears, Homedepot, Safeway. They said my name was attached to an entry slip with a serial number of 5872B and drew the lucky winning numbers. I immediately went to my search engine and looked up this company called KINGSWAY FINANCIALS it took me to website of a law firm that was bringing charges of fraud against this company. The letter also instructed me to call a Claims Agent and gave me a number to call [protected], which I did not call and I emailed the Law Firm to let them know what I had received. In this ecomony with everyone losing jobs on unemployment people would jump at the chance to win something, but in this world nothing is for free. Oh the letter also states I won $35, 000.00 and the $3, 580.00 check was for payment of the NON RESIDENTS TAX which was applicable to your winnings.
As many of the other people that I have read in the comments I also would like to know how they obtained my name and address. I know this is a scam and why can't something be done about this. I was afraid to even call the number not knowing who i'd be calling. I even tried to do a reverse search on the phone number to learn it was a Cell phone. I tried to look up the company that is listed on the check and was directed to this web site. PLEASE IF ANYONE RECEIVES THIS REMEMBER YOU DON'T GET SOMEONE FOR FREE AND THIS IS A SCAM. I have spoken to an attorney who I asked what can I do so this can be stopped he suggested since I live in PA to contact the Attorney General in Philadelphia and make them aware he then said to distroy the check and DO NOT CALL THE COMPANY LISTED ON THIS LETTER. I am contacting my Local and State Representives and I am filing a police report. This should not be allowed to happen and the people responsible should be held accountable. AGAIN PEOPLE PLEASE BE SMART AND DO YOUR RESEARCH...DO NOT CONTACT THIS COMPANY OR TRY TO CASH THE CHECK THEY SEND YOU...THIS IS A SCAM!

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Dont like being duped
Binghampton, US
Oct 16, 2009 12:12 pm EDT

How do people fall for this? In all logical senses doesn't it require a sensibility to judge where this is coming from? If I received a check for approximately $3000.00 and then was instructed to send money somewhere to pay taxes so I can collect more money. Red flags are going off in every direction yet people are vulnerable to the deceit and lies. The only thing these bogus checks are good for is the shredder. NEVER NEVER NEVER NEVER send money to someone you don't know.

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matter
Belvidere, US
Jul 28, 2009 7:18 pm EDT

i just recieved a similar letter today, letter is from Woodbine Financial, Inc. / Ontario Canada, check for 4900.80, says i won $120, 00 in us dollars, and that 2800 would need to be sent to pay for taxes and fees,
my first red flag that this is fake was that my name was spelled out in all lower case letters,
second, its from canada,
third, name on the check is from TOMY CORPORATION, which i googled, they make video games, both the listed name and the bank are in CA, legit bank (MANUFACTURERS BANK)
fourth red flag was that i know the taxes on 120 grand is nowhere close to the 2800 that they where asking to cover, from reading everyone's posts here, it seems that they have changed names again, but the stupidest thing is that the phone number is still the same... like i always say, common sense isn't so common... there are three different address here, nothing is consistant, how is this scam supposed to be credible, espically that a canadain company in Ontario, has a bank account over 3000 miles away in a bank exclusive to California, all i got to say is thank god for the internet and web sites like this... to educate other people searching for hope and answers... i hope others recognize this scamers new identity and don't foolishly fall for it...

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lil'e
, US
Jul 22, 2009 11:03 pm EDT

I too got the scam envelope w/no return address. The letter inside stated it was from ING Direct. this seems to be a real company but someone obviously stole their logo for their own illegal purposes. The letter states that is is a final notice. it tells me that I am a winner from their April 16th 2009 drawing. It states that Im entitled to 450, 000$ but first I have to deposit my enclosed check of $4, 950.00 and pay a service tax fee of $3, 950.00 before I get all the money WHAT BULL ###! I have also recently been called by all these unusual ph #s. I got a voicemail a few times telling me that it was the claims department and they needed me to call them back because they have been trying to reach me for days. I'm freaking out thinking that maybe I forgot to pay a credit card bill or some old Dr. apptment fee. So like an idiot I call the # back to have the other end answered by some guy w/a thick and barely audible accent. turns out I called Jamaica! The guy was like call me back on this other #. I didn't but I did call my ph company right away to take away the long distance fee. I have no idea why I've had these instances lately but perhaps because I am registered at places for my upcoming wedding. Maybe David's bridal is giving out info. They suck there anyways. Either way I'm guessing both scam incidents must be connected somehow...If anything seems too good to be true or in the least bit out of the ordinary then I highly suggest looking into it before responding or acting. That guy up above is right, thank goodness for google or many more people would probably be screwed!

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cjenne25
Blue Springs, US
Apr 20, 2009 8:46 pm EDT

My girlfriend just recieved one from nova scotia winning 4920.00 We took it to the bank and cashed it for the full amount! no problems or questions asked! NOOOOOOOOTTTT! This is a scam and everyone needs to know. i had a close friend get a phone call from people like this. unfortunately he sent in the two grand plus to claim. he found out he wasn't gettin his 100 million dollars. we are from the midwest (KC) and we'll be sure to inform everyone we know about this scam. hope everyone else does the same.

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Holly
Wilkes barre, US
Apr 09, 2009 5:43 pm EDT

My 81 year old nana just recieved a check today 4-9-09 from standard trust, novia scotia canada, with no return address on envelope. that she won 250, 000 dollars. They sent her a check for 4920.00 told her to pay moneygram located at local Walmart. To contact lisa austin [protected], I'm glad she asked me to take a look at it and see what I thought. Since googling this she will thank god not get scammed! This is really bad, I'm sure a lot of people are getting taken advantage of.

ComplaintsBoard
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2:17 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TD Bank outrageous overdraft fees

In the past, I have done business with other banks, but I have never experienced anything like what this bank is doing.

I know that if you overdraw your account, there is a $35. fee. This bank charges the fee every five days until you make a deposit.

I've spoken to these cold hearted cut throats and have gotten nowhere with them. I'm a senior citizen, and if I'm not mistaken, it is against federal law to charge overdraft fees on direct deposit Social Security checks. It fell on deaf ears with these people. Since us seniors only get paid once a month, I think this is a rip off on a grand scale and should be stopped. We're talking anywhere between $100. and $200. for the month just in fees if you overdraw your account.

I want every cent this bank stole from me in fees.

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Lin Rob
, US
Aug 07, 2023 7:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a letter 07/20/2023 from a MR. ERIC M. JONES stating I inherited 9.764 Million dollars I knew it was too good to be true lol. Plus the letter has no heading verbiage is questionable so I decide to research Mr. Jones and I was correct. Scam!

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Mr ant ball
, US
Apr 15, 2023 2:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a letter signed by a Michael Keller. The letter states I am the closest relative of deceased James Baldwin who has a dormant bank account with a balance of 47 million 500 dollars!

I knew immediately this is a SCAM

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ScammerMail
, US
Feb 15, 2023 4:35 pm EST

Received a letter stating I’m the next of kin for a 9.2 million account. Do people really fall for this stuff? People need to get a real

Job.

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StanleyD.
West Hartford, US
Dec 14, 2022 10:44 am EST

I want the bank to approve my card for on - line services, that's it! The employees in the FRAUD DEPARTMENT have taken away the right I have to use my card to make purchases! I demand you approve the transactions and I will pay the bill. Simple!

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John Honjiyo
, US
Nov 16, 2022 4:49 am EST

Dianiel Tiber posing as an emplyee daniel@tiberwealthmanagement.com

Say you have 9.2 million dollars from my relative who dies in Canada. Received letter dated 10/27/2022 Says he is acct mger for TD Canada Trust Bank

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Henri Casanova2
Fairfax, US
Nov 01, 2022 10:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

TD Bank customer service changed payment agreement after receiving refund check from dealer without my knowledge.

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Lawrence Rueter
, US
May 12, 2020 3:27 am EDT

Wanting to know if I was related to James Rueter? Was using your bank name. Just thought I would let you know. Investment of 47, 500.00 dollars!
Well I see on internet this is a SCAM!

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Lawrence Rueter
, US
May 05, 2020 11:51 am EDT

Need to update error 47, 000, 000.00!

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jean freeman
, US
Apr 19, 2020 6:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a letter from td canada trust bank ontario, canada.
Next of kin to customer deased geo freeman citizen of my country for amount of $9.2 million. I know this is a fraud because i don't have any relatives in canada. I just want to make you aware so that know one will send anything to this scam.

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TKR60
, US
Dec 10, 2019 3:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

After 6 monts bank refusing to pay my bonus of $500

Staff including managers are uneducaded so ruth nesty and unprofesional. They trow me out of the branch when i come to look for my bonus.

Bonus is posted on line under
Www. Magnyfymoney.com
Www. Nerdwallet.com
Www.investorspedia.com

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