Tata indicom has the worst customer service, has to hold for 20-30 minutes before any stupid person who doesn't even know proper hindi to pick the phone. I dont know why they so much advertise themselves... maybe they have good cash by robbing poor customers to pay to Ajay and Kajol. I hope they are using tata indicom service!
Mr. Tata a few words of advice for you (aftr u get time from flying fighter jets): Even government organizations are performing average these days so why u still want us to live in dark days. Please dont cheat us no more.
I had taken Broadband connection of tata Indicom in February for 6 months prepaid account. they tool 3000 Rs from me.
Now when i shifted to new accommodation on may 4th I requested for shifting of connection to which they replied they would be needing one week including three days of feasibility check and an additional charge of Rs 500.
But today its been two weeks and they haven't responded with any detail. Daily i follow it up with them and they have same answer " Our technical team is looking into it".
They harass their customers and after taking 6 months advance from me they are not ready for refund also... What should i do?
I had applied for a Tata Post paid broad band connection on the 27th June and was promised connection in 3days time. I had paid them 4month rent in advance (Rs. 8315). After many call to the customer care the connection was provided on the 4th of July, but till date I was not able to use this internet connection. The representative called us many time, till they received the money from us. Once the fund where with them they tried to avoid our calls and no one has bother to come and attend to the fault till date.
I am very much disappointed with the services and the follow up provided by your company. In spite of my repeated complains and mails, this fault has not been rectified till date. I regret taking this connection.
It is a pity that such an established company like Tata is having such irresponsible staff. Even govt establishment are doing much better job compared to Tata.
521 days ago by Simpson Edward [