Complaint Rating:

I have a Tata Indicom number. This number is no better than making an occasional outgoing and sometimes receiving incoming calls. Rest of the times, people dialing my number keep getting voice message "this route is busy, please try after sometime" or "the cell has been switched off", which is ridiculous. There is no problem with my handset. Many a times, it's only after meeting someone that I come to know he had been trying my number for last couple of days but couldn't get through. As a result, I have missed some important calls and appointments.

The only number you can be sure of to get connected, without fail, is the recharge number. Customer care number is mostly busy (either they are not willing to take calls or they have too many complaints to handle, which again is a reflection of their services). This clearly indicates their disinclination towards maintaining quality services. All they are bothered about is making money without any accountability towards their customers.

I wish they look into these issues without delay.