Complaint Rating:

I have taken 2 TataIndicom postpaid connections in the month of December. As there was an offer (roaming incoming free) i used these connections for 2 months. But in the month of March, Tata Indicom has changed the plan and they started charging for incoming in roaming. Then i have I wanted to close one of the connections which is in roaming and the other to change the tariff plan. But the connection which was supposed to close was not yet closed and they are still charging me the monthly rental.

The other connection, I came to know that there is a plan in Tata Indicom in which Tataindicom to Tataindicom STD is only Rs.1 per 3 minutes. Then on April 8th I requested them to change the plan. They told me that the plan will be affective from the same month as my billing cycle starts from April 11th. But i didn't. I used the phone thinking it is only Rs.1 per 3 minutes. After a month I got a bill of 4600 in which it is charged R.3 per minute.

I have raised many complaints and no one has helped to sort this out and now they are asking me to pay the whole amount. The guy who told me that it will be affective from this month says 'I didn't say like that'.

Thanks,

Siva Prasad.M