Complaint Rating:

I have been a Tata Indicom Broadband customer for approximately an year. I receive good service from people at Tirupati where as very bad service from their people at Hyderabad. They have this 'follow up' program for monthly dues and they keep doing this even several days after you pay your dues. Funny enough, they have ONLY ONE way to receive money - a cheque in their name. If the money is realised due to their fault, that is also treated as delay from customer's part! They are trying to charge me about Rs.100/- as 'reconnection charges' and it took my nerve to get an answer from them. Finally, one of the smart guys understood the whole issue and got back to me with an assurance to solve the problem. I really got to yell at them to get this done - pathetic indeed!