Complaint Rating:

I paid for a router installation on 15th May 2006 and am still waiting for it to be installed. To get a router connection, I had to switch to a higher usage plan, so I had to pay a plan change fee, a router charge and clear my dues till the time the check would clear, ie.. a few days ahead of my current usage. I had to courier my docs and checks to an unknown person and address. Even though they have my checks and I can see the plan change in my account details, they have not installed the router. Each time I call to complain, I am given a new complaint number and nothing else happens. Tata Indicom is a really pathetic company. All they do is to give out complaint numbers and nothing else. Someone really needs to take them to consumer court.