Tastebook personal recipe book
I was under the assumption that my recipes would be safe in this Tastebook.com.
I had bought about 8 copies. Now that I need to but one for my daughter the site is gone. This was not even discussed that they were going out of business. It's all lost and I want my recipes back to say the least but actually what i signed up for was to purchase a book with my recipes.
Michelle Hester
Michelle's 3 decades of cooking
Desired outcome: I would like to purchase another couple of books
Where are my recipes?
These people who are running Tastebook do not respect their users and followers! They changed their format without warning, there was nowhere told about that. And like many others I lost all my recipes. I was on Tastebook for two years and had tons of recipes there and now everything is gone. That's not the way a good company would treat its users! I'm very...
Read full review of TasteBook and 13 commentsBetrayal
I cannot understand why didn't Tastebook send out an announcement to it's subscribers warning them that they were shutting down! This is totally unprofessional for such well known company! I just tried to log in, but could not do that! I always thought that it would be digital and therefore safe, so I used this service for my recipes collection! And now I cannot even log in just to retrieve my recipes! I'm extremely disappointed! This is such a betrayal. I was so angry when I found out that all of my work adding cherished recipes and photos have disappeared without the opportunity to retrieve them.
Is TasteBook legit?
TasteBook earns 94% level of Trustworthiness
Perfect Trust Endorsement: TasteBook achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Tastebook.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tastebook.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up TasteBook and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Does not safeguard privacy
Beware of uploading any personal information to their site. My wife compiled a beautiful recipe book with several personal photos and family stories. The product itself was great, but despite setting her privacy settings to private, her photos and stories were some of the first hits when google searching her name. We contacted the website, and they said "Set the privacy settings to private". We told them we had, and they ignored us. A month later, no changes. We've deleted all our recipes and are warning our family to avoid them. Don't trust them with anything you consider private or personal.
The complaint has been investigated and resolved to the customer’s satisfaction.
Horrible customer service. Tried to call them with no reply. Emailed them and got an email back two days later that did very little to answer my questions. It's a great Idea, and I was going to order four books, but if they can't even answer a few simple questions by returning phone calls or emails, I will spend my money elsewhere. Great idea, but the customer service is nothing short of horrible.
Horrible customer service, takes days to respond to emails/phone calls. Does not ship within specified time frame.
I never want to use them again
I have been trying to get the two cookbooks that I have ordered for over a month. They have ignored every phone call and email I have written and made for weeks. They finally did send one of the two books I paid for - then they resent the second to the first person. Honeslty - Im not even angry that its taken so long to get processed, I just would really like someone to call me back like their voicemail suggests that they will. This all could have been resolved with a 2 minute phone conversation, but instead it has taken me 3 weeks and now I never want to use them again.
I made a cookbook and have a code to add more recipes. Yes, it has been several years ago, but there was never indication that the code expired. Now there is no website, nothing to allow me to add recipes to my cookbook. Is there any place to allow me to do this still?
www.tastebook.com/gift
Code: G-G4C6-UISC-YWP3
The book included 14 credits.
Their website is not user friendly. I made individual cookbooks for each family member. Each cookbook was personalized with photos for each person. When the person went back to update their cookbook the pictures were all from the very last cookbook even though the cookbook was saved under each individual. I was told this couldn't be done - impossible. This should a very simple. When I tell others about that can't believe it especially with today's knowledge. Their customer service was very rude and honestly very dumb. I am so discouraged after I put hours and hours into these projects. Very a different website - please.
Overview of TasteBook complaint handling
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TasteBook contacts
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TasteBook emailshello@tastebook.com100%Confidence score: 100%Support
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TasteBook headquartersNew York, New York, 10019, United States
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TasteBook social media
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