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TapJoy review: not honoring commitment 137

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9:17 am EDT
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Tapjoy is a company hates associated with video games. They offer you ways to earn cash and things to use during a game. They offer the currency I'd you buy things through a website or sign up for offers. I got 2 offers. One for hair products the other for Hulu streaming video. Tapjoy never gave me the credit or won't respond to my emails showing proof of purchase. They are a scam

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The complaint has been investigated and resolved to the customer’s satisfaction.

137 comments
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Nikius
, AR
Nov 19, 2018 4:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

No me dieron mis avacoins! Y ya he completado la oferta

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SaadSpence
, US
Nov 14, 2018 1:16 am EST

I completed offers in full were to purchase 2 free puzzle books from highlights (worth 652 gold) and I downloaded the app game of war and upgraded the stronghold to level 5 (worth 1056 gold). I didn't receive any gold

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Inamkhan
, US
Nov 13, 2018 10:39 pm EST

I am playing castle clash rise of beasts and I want free gems but there is only one offer please get some more offers

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Scammedbutfighting
, US
Nov 13, 2018 11:57 pm EST

I have never got the more than 7000 diamonds for covet that I was suppose to get by buying on la redoute for black friday. I'm very upset because I know i've been scammed. They sent me this message "we have marked your case as solved because we haven't heard from you in at least 72 hours. " but i'm the one who had never heard from them. Pure scam!

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83lonnie
, US
Nov 12, 2018 5:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have completed numerous offers with tapjoy and never got anything I sent screenshots in emails but only get ignored. Tapjoy should be shut down and bankrupt!

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Cmmajor
, US
Nov 12, 2018 10:27 am EST

This app is such a scam. They basically scam users out of their personal information with promises of rewards for the games they play. They don't pay out the rewards and they pass your personal info along to annoying telemarketers who call you all day. They are basically stealing money from advertisers and wasting the time of consumers.

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Herman The Tosser
, US
Nov 13, 2018 4:21 am EST

Completed an offer in November for coins in Topps Kick.

Did not receive the coins, so submitted a case.

Has been over 2 months and they are just ignoring my emails.

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Furstzurakus
, US
Nov 13, 2018 1:55 am EST

I havent received my gold in game on Kill Shot Bravo . I submitted a ticket and provided the order invoice in email. I have had no response nor any to my 2 follow up emails at this time.

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Mylinda Booth
, US
Nov 12, 2018 3:35 pm EST

I am missing 480 coins from levelling up my stronghold to 10 via game of war sent a number of emails still no answer nor matter resolved.

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Rebeccah Cuell
, US
Nov 11, 2018 11:33 pm EST

Multiple instances of failure to provide reward even when evidence supplied of completed offer. Now very much of the opinion that this is a SCAM. Beware of tapjoy premium currency rewards, there's only about a 25% chance you will get what you jump through hoops for.

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Uka
, US
Nov 11, 2018 8:19 pm EST

I suppose to earn more than 11000 diamond for buying Disney movie club membership but I didn't get my diamonds and it didn't show up my forum that you send to tap joy.

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Wale Austine Odeleye
, US
Nov 11, 2018 1:17 pm EST

I completed tasks on Avakin and only got the little coins for the smaller tasks you have refused to pay my coins for the bigger task I accomplished why is not fair. my user name Wale Odel. We can't buy coins from Nigeria the tapjoy task are all we have now you are cheating us.

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Christopher Belford
, US
Nov 05, 2018 2:40 pm EST

I took a few days to complete the mobile strike lvl to hq 10 offer for the kill shot bravo gold, and I neither received to 1600 gold or the 25% additional gold offer when I began.

I'm not entirely familiar with how tap joy goes about awarding these rewards or if this is just an "oops" but I think this should be clear ahead of time. I spent hours

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CodieneInMyCup616
, US
Nov 05, 2018 6:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I went to free gold on shadowgun and one of the offers I chose was download game if war and get to stronghold 10 which I did but never did I receive my gold. I summited a missing gold report and they emailed me back saying I received the gold which I haven't. This is very disappointing. Don't tell me something and not following through with it.

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Zack Dixon
, US
Nov 05, 2018 3:18 pm EST

Just informing you that the Sing application offer, needs to be removed from the "Free Offers" wall within your game vHack. You can no-longer sign up for 1 free week of VIP. I can provide a screenshot of said VIP offers on the Sing application. Thank you very much, and have a wonderful day.

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Hellangel White
, US
Nov 05, 2018 4:12 am EST

Helldemon W (my nick) in Game of War game have got 10 lvl of base. Please, sent me my reward to Avakin Life account. Please be more humane! :"(((( Even i am late, please! My email: horowisewolf@ya.ru.

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BĹÀĎÈS WÒŔĹĎ
, GB
Nov 05, 2018 12:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

I did a sirvy and completed it and didn't get coins again it was the games console and game survey

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Carolyn Williamson
, US
Nov 05, 2018 7:05 am EST

I took the acne medicine survey the soda survey coke and Pepsi and I have nothing got my avicoins I been waiting for days please give me all my avicoins now please it's over 20, 000

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mohammed sulthan farees
, US
Nov 04, 2018 11:22 pm EST

I haven't received gold for completing the countries silhouettes quiz at quizfactory.com. please provide the rewards as soon as possible. thank you.

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Ci0(25gci
, US
Nov 04, 2018 4:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I completed the offer i never receieved my diamonds in game, i filed a lost diamond report my email is cv93ny@gmail.com i also sent screen shots of my level in mobile strike if u may can u please contact me as soon as possible so i may recieve the diamonds in game i am very dissapointed.

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Michael Branch
, US
Nov 04, 2018 6:47 pm EST

While playing the shadow fighter game on my android, i hit the free gems link, and was directed 2 tapjoy's sponsors. I choose Nielsen's surveys, successfully logged in, completed one survey, but never received any gems, (55).

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Mohd Edry
, US
Nov 05, 2018 4:29 am EST

I didn't get any coins after finishing the offers given. The offers that I have completed were Goddess: Primal Chaos, the Fortune Quest offer download and run it, and also the Clash Clan offer. All the games were downloaded and run, but when I go to Avakim, my coins didn't increase and the offers are gone.

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Zoya Amir
, US
Nov 04, 2018 8:48 am EST

I just recently download the tapjoy app but it is not working... It keeps saying offer is not available... Why? I haven't got any offers it just keeps on saying come back later for more offers... What is the meaning of this? Plz fix the issue...

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Legsy43
, US
Nov 04, 2018 2:27 pm EST

19000+coins not received for opening account with unibet via wordchums. Conditions complied with.
Message sent via game. No response in 5 days

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Monte smith
, US
Nov 01, 2018 1:14 am EDT

You have offers for free diamonds in the game dragon soul, I downloaded and streamed the app like it said and did not get my free diamonds, why do you have offers if yournot going to payout what you say your going to, if its a bogus thing and yournot paying out you need tobe reported

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Lmnnnml
, CA
Nov 01, 2018 12:36 am EDT

Hi I completed multiple quiz successfully in the wwe champions game and i never received my rewards so the support team told me to write to you because they do not take care of that. Therefore, I would like to know how can I get my rewards from you? I have pictures to prove that I sucessfully completed the offers if you need.
Thank you.

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ppjp
, TH
Oct 31, 2018 7:08 pm EDT

Some cost hours to complete.
No reward and Tapjoy ignore my ticket completely.
Such a worst company and service

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吳小強
, US
Nov 01, 2018 5:40 am EDT

I completed battle camp level 11 but no free gold for warship battle.
This is fraud! Give me my gold!

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AngelonFire1
AngelonFire1
, US
Oct 28, 2018 1:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Tqpjoy owes me 3232 diamonds for completing and ad. And when i asked why i wasnt rewarded. Im now locked out of their site. How nice!

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YogurtDrink
, MY
Oct 27, 2018 11:06 am EDT

Since I have reach 10 level, the mission which requested us to reach 10 level and give us coins. After an hour, I still didn't receive it, I hope you will solve it, thanks and regards.

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Melissa Rivera
, US
Oct 27, 2018 6:36 pm EDT

I ha completed several surveys and dowloadee apps and im not recieving my rewards this has been going on for the past few days now i spend a lot of time completing these surveys this isnt fair that i am not getting compensated as advertised dont want to report to the BBB can you please resolve the issue

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Stoner23
, US
Oct 27, 2018 2:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The offer was to complete level 10 in mobile strike . The award was almost 70000 coins. When I completed level10 I went back to 8ball pool to claim my reward . When I went it said the offer was not available and I couldn't find it in the current offers. I did this In one day . I have not gotten my reward . Why

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Starr Walker1
, US
Oct 27, 2018 10:38 am EDT

TAPJOY IS A SCAM! I wish I would've read the reviews well b4 I 'completed the offer' bunch of idiots atleast they could say 'f u hahaha'

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Фирудин Гусейнов
, US
Oct 28, 2018 6:41 am EDT

Здравствуйте, не получил награду после улучшения крепости до 10 уровня, кристаллы должны были поступить в игру Star wars: commander, решите пожалуйста проблему. Моя почта в игре firudin3011gmail.com

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Natalie Theresa
, US
Oct 28, 2018 7:33 am EDT

Completed the Just Fab shoe offer for 50, 950 diamonds and never received them. I contacted you several times even providing you with documentation of proof of purchase to no avail. Please make good on your offer.

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The Silent One 2017
, US
Oct 22, 2018 2:11 pm EDT

I installed the Gardenscapes app and reached level 10. However, I've still not received the 25 tokens for Top Eleven 2017. When will I receive my tokens?

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Reverend Thintie
, US
Oct 23, 2018 5:25 am EDT

These folks provide games which require viewing advertisements for which they receive $. They give out tokens if you're successful at them, which are ostensibly redeemable at some point. My issue is that I play & win, and they steal the tokens from my balance & don't answer emails. I consider this FRAUD. Mark M.Holleran, Reverendholleran@mail.com.

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tiffa17
, US
Oct 22, 2018 2:03 pm EDT

I have completed several offers where I would receive diamonds for quizzes and watching a slide show. I keep sent the information letting them know I have done the requirements for my reward. They only compensated for and not the full amount.

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Harsh Shah
, US
Oct 22, 2018 6:50 pm EDT

I am True lover XD.i am not getting any reward so please work on it so I can get them

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Tracy Redman
, US
Oct 22, 2018 7:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

No coins even though I went through tapjoy I got the five characters and there are 4 different rewards for this game I've played and downloaded so many games and only received half of my coins especially for avakin life please look into it I really happen to like avakin life