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Taco Bell complaints 2470

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5:44 am EDT
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4/22/11 8:12pm. Bought Grilled Stuff Burrito steak. Ate half the burrito without looking in burrito. I looked down & there was a 1inch by 1inch thin piece of blue rubber.. I took it back and the manager said it was the lid they peel of their sour creme. If they don't notice this huge bright blue piece of rubber when making burritos, What else are they missing?

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7:37 pm EDT

Taco Bell flat out robbery

At 901 E Broadway North Little Rock Ar 72114. Everytime I order regular tacos I will recieve a half a teaspoon of meat and it will be empty one inch on each end, the shells are always cracked all the way down and stale and the lettuce is often wilted and clear. Their food even tastes like it was all the stuff the other stores would have thrown out days before. Everytime I have brought the taco back to them to complain they refuse to do anything about it.

At times it seems like he is useing what should be used to fill one desent taco elsewhere to fill 3 at his store, and I am not exagerating at all. One time I ordered a taco salad with extra meat, willing to pay to get some meat, and I was shocked when he charged me extra and literally put half of what he normally would, and that aint much, which is why I ordered extra in the first place. It was almost like a slap in the face and flat out robbery.

I will get a little bit better deal when Mr Allen isnt there, but when he is I’ve learned to go to the one on McCain instead and get my moneys worth. If you dont believe me? Go there and let him ruin your day. Just because the store is in and economically challenged area doesnt mean he should take advantage of the locals just because he is a different race. Be prepared to order twice as much food than you normally would elsewhere.

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tpatmaho
Eagan, US
Oct 19, 2012 11:05 am EDT

Dude, learn to make your own tacos at home. All you need is a package of tortillas, some ground beef, and a packet of spices. Costs less, and will be better food. Taco Bell is crap food. Haven't you figured that out?

Gravitytheseducer
Gravitytheseducer
Cambridge, CA
May 04, 2012 9:18 am EDT

If it is so terrible and you aren't happy with the food why would you keep coming back for more?

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12:11 am EDT
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Taco Bell worst service, idiots work there, dont know what they're serving stupid rude abusive #s

this is for the stupid taco bell located at hoffner and near leevista on goldenrod in the super wal-mart shopping plaza. The ###s that work at this taco bell have NO clue what they're serving to people. They are ### rude stupid people and idiots too and mean to customers. I ordered two items fresca style which means there is NO cheese or heavy sauce just a pico salsa meat and rice. First off, teh ### at this location...basically trashy stupid people were taking FOREVER serving people and each order was taking 5 minutes. Then, when I got my order---they gave me the WRONG drink order and then the wrong food order. Idiots... there were no apologies at all just ### a**holes... then these low lifes had the NERVE to argue with me about what a fresca style burrito was... my food had cheese and sauce in it---obviously NOT fresca style. I told them i didnt want the heavy sauce and just the salsa ie pico..they kept ARGUING saying...there is NO SALSA and sometimes they put the sauce on there.. i said NO fresco style has NO SAUCE on it EVER...the stupid rude black [censored] wench at the window was just mean and nasty...dumb [censored]... and instead of accepting THEY hade made a mistake the witch wanted to try to argue with me so she could look like she was RIGHT when she wasn't... then she had her skinny dumb lanky male worker come forward to try to tell me a fresca burrito and again HE was wrong too. These buffoons dont even know what they're serving and what the food consists of SCREW up people's orders then ARGUE with them about what it should consist of...someone educate these ###s on what kind of food they are serving b/c they know NOTHING about what they're doing. They are ignorant stupid people who argue with customers abotu things they have no knowledge of. This is a TERRIBLE stupid place and its not always this bad but this time it was... instead of arguign with customers you idiots, learn what you serve get people's orders right and accept responsibility for messing up people's orders...stupid people and ### work here beware...!

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Idocare
Washington DC, US
Mar 26, 2012 8:09 am EDT

But how was the food?

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6:37 pm EDT
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I had a situation at a Taco Bell in Katy, Tx. A woman was parked in a fire zone in front of the store and I made a comment about it. She heard me and went in and asked for her husband. He turned out to be the manager. I made a comment about calling the home office about him listening to his wife and not a paying customer and he got mad. He started yelling...

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7:01 pm EST
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Taco Bell too slow

I spent 20 minutes in drive thru just to get my order. I know it was a lunch rush but at that time a day they should be ready for a bunch of people. I have never been to a fast food place that was sooooooo slow!

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tnchuck100
Santa Fe, US
Apr 16, 2012 2:14 am EDT

lol huck! goodone

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nsqfdn
Jackson, US
Apr 16, 2012 1:29 am EDT

LADIES AND GENTLEMAN: Anti-seo = Elfkin.

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nsqfdn
Jackson, US
Apr 16, 2012 1:28 am EDT

Anti-SEO .. lunchtime is over now back to your 4th grade studies. Be a good girl.

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dirtymoneyman
, DE
Apr 08, 2012 9:56 am EDT
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I want my food NOW! Wish they had fast food vending machines.

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Frankie1429
Albuquerque, US
Feb 17, 2012 8:18 pm EST

The same thing happened to me at McDonald's a while back. When I finally did get to the pick up window, I told the girl there was a nasty rumor going around about this place. She asked me what it was and I told her "People are saying this is a fast food place." I smiled and drove off. No sense getting angry with the help - it probably isn't their fault.

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1:21 pm EST
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In Drive Thru ordering what else, Tacos. Young man answers the intercom and takes my order. I ordered 12 Hard Tacos. You know, Hard Shell? Well, in the background I hear a bunch of snickering and laughing (I guess the place is staffed with 12 year olds with a disgusting sense of humor) as he comes back with "Okay 12 tacos. Will that be CRUNCHY or Soft?"...

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12:58 am EST
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Taco Bell crappy service, charging extra for nothing, rude service

this is about the taco bell located on dean rd and university blvd in orlando. Yes taco bell sucks everyone knows that-- the food is crap as is the stupid service. However, this location for some reason always has just BAD service. Ive been here a few times and had bad experiences, however recently I went to get some chicken burritos. I specified at the window that I wanted a little extra rice in the burrito or just make sure they put enough rice, since at this location there is barely ANY rice...or less than at other locations. When I got my food, there was literally almost NO rice in the burritos...this was lame as i requested for at least an OK amoung of rice. I asked them about that, and then the idiotic manager came... a rude black guy. He said Ok he'd put extra rice, but then proceeded to charge me like 75 cents EXTRA for the extra rice-- aer you serious? a chicken burrito in itself is just 1.38 and you want to charge me like 40 cents extra for each burrito when you already messed up my food AND made me late? he was just rude and stupid about it... if I was a manager believe me I wouldn't be charging extra rice after already messing up someone's order when they REQUESTED rice and their burritos had about NO rice in them. Then when I got my new burritos...they still BARELY had any rice in them? i was like...ok at other locations i dont even have to ASK and i get an ok amount of rice in the burritos---now I had to WAIT and PAY extra and still got no extra rice? this si a joke right? the rude stupid manager idiot didn't care... this place has NO customer service at all and ###s run it--nothign surprising for taco hell but seriously...they dont even know how to put more rice in someone's burrito or food? stupid idiots...

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amanda412
Marquette, US
Feb 24, 2012 9:10 pm EST

It's impossible to tell exactly what gave you food poisoning unless you only ate one thing. Chicken and fries are cooked and stored one way and a whopper another, it's actually very unlikely that this was food poisoning from BK. If you didn't have any issues with it and had some woman calling all upset that you gave her food poisoning you would probably hang up too.

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10:44 pm EST
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Taco Bell impossible to get extra cheese

I have concluded that it is impossible to get extra cheese at Taco Bell. I used to say "extra cheese" and that never worked. I then started saying "double extra cheese". Still didn't work. Eventually... "triple extra cheese", and I would reiterate at the window that I want "extra extra extra" cheese. No dice. For awhile, I tried saying "extra taco cheese on the side" so that they would have to at least give me something, though this would completely confuse the employee. "Uh...what? Nacho cheese?" What am I supposed to do, explain to them that they aren't bright enough to fill an order that instructs them to add "extra extra extra cheese", so that I I instead ask them to give me the cheese on the side so that I can add it myself?

I give up.

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Cheese ripoff
, US
Jul 31, 2018 11:32 am EDT

SAMETHING HAPPENING IN DAYTON OHIO. I THINK IT IS A CORPORATE STRADEGY. CHARGE FOR EXTRA CHEESE BUT GIVE EXTRA LETTUCE.

Ramelle
Ramelle
Weed, US
Dec 19, 2011 1:01 am EST
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You shouldn't eat out at all.

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nimes
, US
Dec 19, 2011 12:59 am EST

hey just remember that u broght it from INDIA they can make a RADO DKNY if they want to

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2:15 am EST
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Taco Bell toe nail found in bean/cheese burrito

Do Not eat at Taco Bell particuarly in Hemet Ca. We purchased a few Bean/Cheese burritos and found a large human toe nail clipping inside our Burrito! Talk about disgusting we were totally without words when we nearly swallowed this while taking a bite out of the burrito. Taco Bell's attitude was less than concerned and made us feel like we had done something wrong by reporting this. We will be reporting this to various news agencies and health departments as well as putting videos out there we took of the product and toe nail inside

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sms829
Shreveport, US
Jan 10, 2013 1:13 pm EST

I live in Shreveport, Louisiana, and just this morning I had this happen to me. It was in a plain bean burrito, no onions and no cheese. I, too, took photos and returned it to the manager, and she offered me a full refund. I am absolutely horrified and disgusted! I can't believe this has happened to someone else! I have always been a fan of taco bell's satisfying food and low prices, but no more will I ever eat there again!

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6:27 am EDT
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So I totally went to Taco Bell tonight because I hate cooking, cleaning and doing anything that requires getting off my ###.Anywho I ate six taco's and a chicken flatbread sandwich and then I decided that it really didn't fill me up because I'm so fat so I ordered a bean burrito.It had beans and cheese in it!Like who does that?I'm just too dum to realize...

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9:00 pm EDT

Taco Bell foreign object in food

I took my boy's out on said evening to a hockey game and prior to the game we went to taco bell for a snack. While eating, I injested a piece of plastic that was in my food. After almost choking on the plastic I was able to spit it out, my boy's were witness to this and needless to say they were extreemly upset. After a couple of days I met with mike, a rep from twincorp, who represented taco bell. We discussed what had happened and said he would pass on all the information to his boss. Paul mace called me a couple of days later and confirmed that the plastic was indeed a corner of their jalapeno pepper bag. I took pictures of the object and gave it to twincorp in good faith that they would take this matter seriously. To my surprise, they didn't. After speaking with paul mace about what they were going to do about this terrible incident, he replied by saying that he would offer $250.00 if I would provide proof that my son suffered serious enough to undergo professional help to deal with this matter. I guess the fact that I almost choked to death in their restaurant isn't that important to them, not only that, when we were discussing this matter he seemed to get upset with me because I told him that his offer was not what I expected. His words were, take it or leave it, your choice. I guess big business is not really concerned with people choking in their establishments due to foriegn objects in their food, my mistake I guess, I should of eaten at home.

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5:03 am EDT
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My husband and I went to the taco bell near the Hampton Beach.. I ordered the Mexican Pizza (T4 in their menu list). It was stale, smelled terrible. Since, we were in a hurry and we took the order as a to go, we could not go back. I felt uncomfortable and uneasy for few hours after eating just one piece of that pizza... HORRIBLE.. god knows how old they...

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12:14 am EDT
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Taco Bell no air conditioner

I walk into this Taco bell and they had no air conditioner. I complaint about it be to hot and they just said they know. That the unit was broken. It was 105 outside and it was hotter inside. All the employee were sweating on our food. I was sweating right when I walked into the place. I wish I didn't order anything because I wonder now how much sweat was on my food. I think the USDA should go there and shut it down until it's fixed. So, Don't eat at the Highland Ar Taco Bell and the KFC becaise they are in the same building.

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GoldOpals Opals
Karcultaby, AU
Aug 04, 2011 12:32 am EDT
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You have no sympathy for the employees forced to work in those conditions. It sucks. A couple of years ago, the airconditioning was broken at my old McDonalds store for two weeks. Those two weeks were during a heat wave. Every single day was over 40 degrees Celsius.

In other words, have a heart.

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2:33 am EDT
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Taco Bell earring in my taco

i recently purchased food at a local taco bell and when i bit into my taco i bit down onto an earring that cut the roof of my mouth. i filed an incident report with them and also went to get a tetanus shot. not only am i disgusted by what happened but i also have concerns that i was put at risk of contracting some other sort of communicable disease. the owner of the local stores contacted his insurance company about the matter and a representative from the insurance company left me a message stating that they are looking into where the earring could have originated from. of course the owner claims that it could not have been in his store since they have a strict policy about jewelry which in my eyes does not guarantee it couldn't of happened locally. i intend on filing a complaint with the consumer protection agency, the health department and discussing an article with the local newspaper but am not sure if i should wait until i get legal counsel in this matter. i am not sure what taco bell intends to do about this matter but i want them to be held accountable for the obvious negligence in this case but need help or advice about what to do next

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12:12 am EDT
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Taco Bell condition of food

Quality of the food is good but everytime the mexican pizzas are ordered they are always at the bottom of a tiny bag and they are crushed 100% of the time.

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4:48 am EDT
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Taco Bell employee

The big lady At the drive thru window is so rude. She has been there for a while. Omg everytime I go by there I order several things for my husband & myself. She is scared to give you any Taco sauce. I had oreder 7 things tonight & ask for extra sauce. She slammed a few in the bag. When I get home I have a total of 4.
makes me wonder what the extra was.

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IronGrudge89
IronGrudge89
Mountain Top, US
Jul 14, 2011 6:39 am EDT
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Typical lazy American. I'm sure you really need that extra sauce...

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6:41 am EDT
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Taco Bell unlawful disclosement of information to family member

Greetings Morteza Amirkhani or to whom it may concern:

My name is Mrs. Williams and I have been a faithful employee of Taco Bell since fall of 2009 until yesterday 07/10/2011.

I have received many recognitions and even gifts for Excellent customer service, training of new cashiers and excellent overall knowledge and application of Taco Bells' brilliant concept of customer mania.

Recently a new, team member/shift leader joined us. Her name is Allison. Our store number is 026798, 10005 University Blvd. Orlando Florida. I know terrible treatment from this manager towards me and since she (Allison) is close friends, maybe even an in-law of our G.M. Lisa Lorraine, my complaints have gone unnattended.

June 6, 2011, i felt threatened by Allison, the G.M. was not present so i felt the urgent need to call the authorities. Because i responded calmly and called the authorities, i was let go by both these managers saying i over reacted.

Although i was so hurt by this decision, as i am the only person able to work in my household, I recently found out that Allison has been going behind my back, talking to my husband about all my personal job related information. Which is strictly against Taco Bell rules and regulations! I am seriously considering taking legal action against her and whom ever legal counsel says I should defend myself against in this matter. This is unheard of and i will not sit back and allow this so called manager to get away with causing problems in my marriage, family and my personal life which has nothing to do with Taco Bell at all.

If employees are not even allowed to disclose another employees hours to anyone, i know
Allison's behavior is totally against Taco Bell policy

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1:00 pm EDT

Taco Bell should train its employees about cleanliness

Did you know that ALL of your staff do not wear "plastic gloves" when handling food?

And, especially after handling money !

A cashier rang up my order and then she then went to prepare my order.

She grabbed tomatoes, nachos, and a handful of lettuce with the same hands that just handles the money !

This is utterly disgusting considering. Money is "DIRTY! (germs)"

I will take my business elsewhere. Thank you.

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9:44 pm EDT
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Taco Bell stole my money

Gave the Cashier $20...she gave me change for a $10...said she did not remember me giving her a $20. (That was the only bill I had in my wallet!) I did not get my food ($9.10 nor did I get the $10)...If the cashiers do this enough, I guess Taco Bell would not even need to pay them as they would get many $10 bills per day---quite a supplemental payday.

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jbfirebird
nowhere, US
Jul 06, 2011 10:34 pm EDT

im gonna go with "stupid"

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10:46 pm EDT
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Taco Bell found a large piece of glass in burrito

Purchased a Cheesy Beefy Melt Burrito for my son and when he was eating it he almost swallowed a large piece of some kind of glass. Scared me to death. He could of been hurt really bad.

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jbfirebird
nowhere, US
Jun 25, 2011 4:56 am EDT

thats kinda far fetched as it is though. i totally forgot about her

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jbfirebird
nowhere, US
Jun 25, 2011 4:50 am EDT

the glass is the other percentage of what isnt real beef.
im guessing the op didnt bring it up to the restaraunt. this is very important to do. they will have to remove that batch of whatever may have had the glass in it and report it to the distributor so they can tell other stores that may have also gotten that batch.

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c1chrisc1
Orlando, US
Jun 25, 2011 4:44 am EDT

You guys are hilarious!

About Taco Bell

Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.

Taco Bell Customer Reviews Overview

Taco Bell is a popular fast-food chain that has been serving Mexican-inspired cuisine since 1962. The restaurant is known for its affordable prices, quick service, and delicious menu items. Taco Bell has received numerous positive reviews from customers who appreciate the quality of the food and the convenience of the restaurant.

One of the most significant advantages of Taco Bell is its extensive menu, which includes a variety of tacos, burritos, quesadillas, and other Mexican-inspired dishes. Customers can choose from a range of ingredients, including beef, chicken, beans, and vegetables, to create their perfect meal. The restaurant also offers a variety of sides, such as nachos, fries, and cinnamon twists, as well as drinks and desserts.

Another positive aspect of Taco Bell is its affordability. The restaurant offers a range of value menu items, making it an excellent choice for budget-conscious customers. Many reviewers have praised Taco Bell for its low prices and generous portions, making it an ideal option for families and groups.

Taco Bell is also known for its quick service and convenient locations. Many customers appreciate the ability to order their food quickly and easily, either in-store or through the restaurant's mobile app. The restaurant also offers drive-thru service, making it easy for customers to grab a quick meal on the go.

Overall, Taco Bell has received positive reviews from customers who appreciate the quality of the food, the affordability of the menu, and the convenience of the restaurant. Whether you're looking for a quick lunch or a late-night snack, Taco Bell is an excellent choice for Mexican-inspired cuisine.
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949 reviews

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review Slow customer service in drive thru over 1 hour wait was posted on Apr 16, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2481 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
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    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell headquarters
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
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