Taco Bell
reviews and complaints

WOW! All of these comments about "teaching your kids how to walk" and "people suing when they are just careless and clumsy". I have 2 words for you.. PISS OFF! I just slipped and fell in a taco bell just 2 days ago and I myself am suing as well. And it's not just for money. And I wasn't not paying attention nor am I clumsy. It is any establishments job to keep a business a safe place for customers. That means making sure the store is clear of wet spots and other hazards. They should put up wet floor signs and dry mop any wet spots there might be. When I slipped and fell it was raining but I made sure to wipe my feet before I walked onto the hard floor. I happened to slip on a spot that the workers neglected to wipe up. And to make matters worse, there were no visible wet floor signs put out. And like the complaint above, I was helped up by a complete stranger also. Not one person working there that day apologized or wiped up the spot where I slipped. I hope any one of you who wrote the ignorant comments experience a slip and fall in an establishment. Then maybe you will realize that that it ONLY happens when a place of business is neglecting their duties to maintain a safe place for their customers.

When you go into a fast food you usually look up at the menu & really assume that it is safe in walking inside.
The law says they have to take a ACCIDENT REPORT. I fell and made them file one when they watched & ignored my fall in front of a manager of a different establishment. They have insurance but try to get away with anything they can. They will not let you see the accident report either. In the end my medical bills were paid. A consultation with a attorney is free. You do not owe them anything if you loose a case. Look out for yourself and protect yourself.

Kimberly, long tims since I saw this letter. I am more shocked that people are calling a five year old who got hurt a [censored] for crying than for what they are saying about the mother.

Madison Heights woman. Go file an insurance claim with Taco Bell's manager. If you don't you're as dumb as the clerks who work there.

Scott doesn't live in Georgia. His cousin in Jason Tillo aka Trevor. Get your wormy relatives off here Trevor. Is this one 10 also?

jason in regards to what u said that "we all know his fathers milk is the best" there is only one reason u know that huh! bet u drink bulls milk too!

why do u go to taco bell anyway if u want mexican food go to the roach coach or a mexican resturant then try and sue them for a slip in fall u might just disappear then again if your son is to retarted to see a wet spot on the floor maybe u should leave him in the car or use the drive thru

I totally agree with Scott

I don't like these slip and fall lawsuit. It is just a way to sue someone because you are being careless or not supervisiong your children properly who are being themselves careless.

Jack Soft N. (love the name, lol), you are too funny!

"Maybe you should teach that boy of yours to walk properly and people wouldn't stare at you while he is flopping around on the floor like a [censored] boy!"

My boyfriend and I were laughing so hard reading this...

I also have recieved very bad food and service from this taco bell. Just recently went after a long break from them because of the quality of food and was just as every bit disappointed as the last time. Ordered Mexican Pizza with nothing on the top of it, it has all slid off and apparantly had been that way for some time, since it was hard and cold. Also, uneatable.

I agree with you but that saying "I am paying your paychecks" If you have so many bad experiences don't go back, especially since it is dirty.

Duhhh!

I went to Taco Bell for lunch and I got a burrito and I asked for a water cup.

Water has been free for as long as I can remember, and now I have to pay for a cup that cost them maybe a penny for 100?
And then water which costs a penny for a gallon?

Bad business practice, going to lose money.

Since when do they serve peperoni pizza at Taco Bell.

its not racial its just not politicly correct. however to get back to the original complaint, i don't think her lack of respect or costomer service had anything to do with your race it probably had more to do with the fact that she makes $6.15 an hour without benifits and just doesn't care. Most are just kids with a lack of respect or appreciation for their jobs.

Somehow this sounds more like a racial complaint then anything else. I am finding it extremely hard to take this seriously, I suggest changing your wording next time.

You need the glass and a witness or two otherwise your SOL. TB spends lots to fight the issues with the quality of their food. You only have 2 years to file a claim.

it can generally take 1-6 hours for the food poisoning symptoms to become obvious.

lady it takes 2 days before you get food poisoning, must be your cooking, not TB!

Jeff,
I agree, however it is damn near impossible these days to go anywhere that doesn't have all natural-born American employees. I've been lucky, I live in Maine where literally 96% of the population is American-born whites, and still, every establishment manages to screw something up EVERY time. Yes, I have considered just eating in at home...every night...for the rest of my life. But where's the fun and convenience in that. I suppose when you pull up to that little window and buy the cheap items offered, all you should expect is cheap quality...and service haha! Whether you say "five" "cinco" "cinq" or "fünf, " if you're ordering and paying for 5 items, you should expect to receive 5 items. No brains needed for that logic.

Dear Heather,

How can they count the correct number of items when they can't speak English? The answer is, Do Not patronize anyplace that does not hire Americans. Problem Solved. Jeff Diehl

I find this always happens to me, no matter which fast food dive I stop at. I just chalk it up to the fast food industry having low standards of intelligence in their employees (worded strange, you catch my drift though). Hence the reason I stopped going to Mickey D's, Taco Bell, Burger King etc, as well as refuse to work at any of those places, I never want to be associated with idiots that 1) can't count or 2) don't know their own menu. 'Nuff said =]

There is drug dealing going on between employees and smoking marijuana on the property and with the general manager and head corporate worker his name is Arthur. Nothing is being done, employees go to work high, and drunk and it seems to people nothing is being investigated or done for it. Arthur also does drugs, ### needs to be done or I will be getting health department involved. This restaurant needs to be shut down.

YOU HAVE RUDE EMPLOYEES! THEY DONT TELL YOU HOW MUCH YOUR ORDER IS, WHAT YOUR CHANGE IS. AND IF THEY GET SOMTHING WRONG THEY SIMPLY ROLL THEIR EYES AND GRAP YOUR RECIEPT FROM YOUR HAND. IS THAT ANYWAY TO TREAT CUSTOMERS! IM VERY UPSET WITH THIS.

THE GUY AT THE COUNTER LOOKED DIRTY, HIS HAIR WAS LONG, HE LOOKED LIKE HE HAD BEEN HAVING THE WORST DAY, WHICH IS UNDERSTANDABLE BUT THIS IS THE 4TH TIME THIS EMPLOYEE HAS BEEN RUDE TO ME!

People do not understand how stressful it is working with fast food. I always work hard, but that isn't enough. I don't get thank yous when i go the extra mile, and I always get [censor]ed at.

If you come into the drive through and you are polite and don't cut me off as I'm asking "Hi, how are you today" and we mess something up on your order and you politely tell me that I messed it up, I will be more than happy to give you what I forgot but ### no if you scream in my face and call me a ###ing idiot that doesn't know how to do a minimum wage job.

I've been threatened when I worked at taco bell before, because of a mishearing an item or because the customer just made up something like "I want a beef burrito." Do you know how many burritos at taco bell have beef on them? Not one is called a "beef burrito" thats for damn sure. I've been sexually harassed by drunks that would come through at night, and I've been called words that I didn't even know the meaning of until that point.

I do not get paid enought to put up with that ###,

Oh and people that don't know how to put their trays away and leave their garbage on the table. Do I get tips for cleaning that up? Hell no. It's not my job. Given that I get paid more wage that a waitress, but still so many people lack common sensibility now days.

What is comes down to is people are ingrateful and very very impolite.

In response to Shelby, where do you work now? I would love to come to the lobby or drive-thru. If someone is paying you to do a job no matter how much or how little you are being paid, you do the job. You do not have to fall all over yourself being overly gracious to everyone, just be "normal". People coming to Taco Bell are paying the price on the menu to purchase an item and if you think it is too small a price then talk to the people at corporate about raising the those prices. Of course they probably don't have a very high opinion of you based on your attitude.

you're ###ing ridiculous. ### you and your god damn free ###. It happens mistakes happen, you didn't need free food for your inconvienence, ###.

The world isn't your ###ing playground and you're ignorant to think that taco bell employees care what you think.

Comment removed.

NATIONAL EMERGENCY!
Here in America,
We are not SAFE!
The inspection system stinks!
The Department of Building & Safety and The Department of Health Service do not do their job correctly and constantly break the law!

About 2, 000 000 people are injured and 20, 000 deaths occur each year!
These are the results of the Building & Safety and Health Department work!

I want this text to be true and sincere, a void of my private emotions. It is hard however to calm your self when we talk about human suffering, wounds, disability and often even death. My name is Chris Kalinowski, a Polish immigrant for 20 years now. Slowly I began to explore this new country and slowly it began to fascinate me more and more. I sacrificed my whole adult life to my family and work. About five years ago, in this country, I got to know new technology that helps securing slippery surfaces and it completely fascinated me. Helping people and thus helping support my own family. After a few months of work, I came to see my country in a different light. Never did I realize that this country could be so internally unregulated. No one seems to know anything, want to know anything or simply has no power to make a decision or be held responsible. All contact with people who should know better and react accordingly were different.
My Anti Slip Protection business was created to help people. Unfortunately, not many Americans understand how big this problem really is. It is astounding how such an amazing country, known to all people of our world, can lack so much when it comes to safety of their own citizens. Once, I contacted the Building Safety Department and the Department of Health Services in a number of USA cities. When I asked the inspector about code resistance I was told to wait while he checked the information on the computer, then admitting that he does not know, he gave me a number of another inspector. When I called that inspector, he never returned my calls or responded to any messages I left. Another inspector, after reading my ad, contacted me in person. He was clearly interested in my business but told me that he was not in the position to make the decisions. Building Safety and Department of Health Services did not check slip resistance; they passed slippery floors as safe! The 2007 California Building Code is very specific as to which surfaces are required to be slip resistant. I only have one question; do the Building Safety and Health Departments really do their job? If so, then why do we still have accidents?

I drive around my city looking for buildings with slippery surfaces every day. I found one and talked with the manager and explained the purpose of my business and the need for my anti-slip service. The manager’s response was “We just had the city inspection and everything is in order.” I checked the floors slip resistance and the floor was way below the required minimum of 0.6(SCOF). In another place, I met an inspector from Building and Safety Department on the job side and I asked him a question: “What will you do if you slip and fall in this building?” His answer was, “I will sue the company or whoever owns this building.” Building inspections do not include the testing of slippery surfaces and I feel it is a shamefully neglected category in our country. A lot of the building and business owners with dangerous floors hide themselves behind their accident insurance policies. Some use my service after the accidents happen. When I asked if they consider my services for their other buildings they answer that no one fell there yet and no one sued them there. I always leave restless from these kinds of places knowing that any child who doesn’t know any better, or a senior citizen, pregnant woman, mailman or even yourself. After visiting one of the local District Schools, where kids fall in the restrooms and locker rooms on the slippery floors, I was given the answer: “We do realize that our floors should be safe, especially in washrooms, but unfortunately we have no money for that.” Slippery floor treatment costs less than any slip/fall accident!
There are some cases where building and business owners simply don’t know that they can do something about slippery surfaces and that’s when we see the yellow signs warning us about dangerous floors.
If you are a business owner and pass the final inspection from Building and Safety or Health Department Services, and after that, if you have a problem with a slip and fall accident, the departments are fully responsible for the accident.
Every now and then I also see the cases of fake accidents. There are cases of con artists that use the law to get money from our insurance policies. This country is a home to thousands of attorneys specializing in slip and fall accidents waiting for an accident to happen. The insurance companies pay for our accidents, but cannot return our health!
It is also easy to prevent and eliminate regular and fake slip and fall accidents just by using Anti Slip Protection. Some of the money from my business I use for commercial but it is not nearly enough compared to what has to be done for the safety of our city and our entire country.
It is encouraging, however, that some companies like YMCA, recognize this threat and use my service, for which I thank them. So I encourage everyone’s co-operation, especially anyone who wants to do everything in their power to make us feel safer in our great country, on our slippery floors.
Chris Kalinowski Santa Monica, CA
www.antislipprotection.com [protected]

I agree 100%.I slipped and fell at 434 west shaw ave., clovis, ca.I have dr.bills and lost wages, They sent me $250, and said it was for customer courtesy, on the back of check it says settlement in full.I din't sign it.It's o.k.to eat there, but don't slip and fall.
Pete in Fresno

dude ### you. Have you ever worked at a fast food place? It's ridiculous. Then fat ###s come in an order ###ing 3 grande meals, and the next person orders 3 number 6's and the nex person orders another grande meal, and then the next person orders 1 ###ing taco and expects it in 2 seconds. did it hurt you that bad to wait in line? and if it was such a problem why didn't you get your lazy ### home and eat a ###ing lean cuisine.

And as for the pay, 7.40 dollars an hour in not enough to make me want to make your impatient ### happy.

I'd be an ### to you too. Don't expect fast food places to cator to you every ###ing need when your stupid ### goes in there at the dinner/lunch rush.

Dumb ###.

I'm really glad that you were able to also see this from the empoyees perspective also. I can't even imagine how frustrated you must have felt having to go through this, and as someone who worked in a fast food chain for many years, I know all to well what it is like to do those kind of shifts under staffed. I cannot even count how many times I would have loved to just walk out instead of dealing with an endless line of rude customers that I had to deal with because there was only myself and one other employee working. And I agree about your comment about the franchise needing to put more people on staff. I hope this restaurant corrects the problem. It's not fair to the paying customers who have to deal with this, and it is also not fair to the poor employees who have to bust their behind doing the job of 5 people because they are under staffed (and I can guarantee you that they are not getting paid well to do this either, on top of it all).

That is very disgusting! The person who made the food should have pulled thier hair back all the way or wear a hair net, oh man if the health department saw that they would flip!

Greetings Morteza Amirkhani or to whom it may concern:

My name is Mrs. Williams and I have been a faithful employee of Taco Bell since fall of 2009 until yesterday 07/10/2011.

I have received many recognitions and even gifts for Excellent customer service, training of new cashiers and excellent overall knowledge and application of Taco Bells' brilliant concept of customer mania.

Recently a new, team member/shift leader joined us. Her name is Allison. Our store number is 026798, 10005 University Blvd. Orlando Florida. I know terrible treatment from this manager towards me and since she (Allison) is close friends, maybe even an in-law of our G.M. Lisa Lorraine, my complaints have gone unnattended.

June 6, 2011, i felt threatened by Allison, the G.M. was not present so i felt the urgent need to call the authorities. Because i responded calmly and called the authorities, i was let go by both these managers saying i over reacted.

Although i was so hurt by this decision, as i am the only person able to work in my household, I recently found out that Allison has been going behind my back, talking to my husband about all my personal job related information. Which is strictly against Taco Bell rules and regulations! I am seriously considering taking legal action against her and whom ever legal counsel says I should defend myself against in this matter. This is unheard of and i will not sit back and allow this so called manager to get away with causing problems in my marriage, family and my personal life which has nothing to do with Taco Bell at all.

If employees are not even allowed to disclose another employees hours to anyone, i know
Allison's behavior is totally against Taco Bell policy

Not trying to be rude but we have to add water to the lettuce where it stays fresh =]...plus if it was that bad u should have taken it back...