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T-Mobile Complaints - Horrible Customer Service

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T-Mobile
Posted: 2009-08-07 by   lisandrasantiques
Horrible Customer Service
Complaint Rating: 0 % with 0 votes
Company information:
T-Mobile
United States
t-mobile.com

Holy crap! This company should not be in business with their horrendous customer service and straight out lies they tell. I tried to add minutes to my account BEFORE my current minutes expired, but their website was having technical difficulties. I tried calling them as well a number of times, and the same issue occurred. More technical difficulties. After repeated calls, I got a rep on the line to add minutes to my account and was told they'd reinstated my minutes dropped, since by now they had expired. It took another 3 calls to before they accurately credited my account. Once my minutes expire next year, I'll never use this company again. I highly recommend YOU DO NO USE T-MOILE!!!
Comments United States Mobile/Cellular Service Providers
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Comments

 Sort by: Date | Rating
 92 days ago by   kiat 0 Votes
michael.wieandt@t-mobile.com
4258290057@tmomail.net

Contact this t-mobile employee he is helpful 24/7 and can work out any of your problems. Thats his job!
 92 days ago by   kiat 0 Votes
michael.wieandt@t-mobile.com
4258290057@tmomail.net

Contact this t-mobile employee he is helpful 24/7 and can work out any of your problems. Thats his job!
 13 days ago by   JONKRAUSE +1 Votes
I HATE TMOBILE. THERE STUPID CUSTOMER CARE SERVICE WON'T REPLACE MY SAMSUNG BEHOLD EVEN THOUGH IT HAS INSURANCE AND THE 1 YEAR WARRENTY

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