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Software doesn't perform
Complaint Rating: 
Company information:
Symantec
United States
www.Symantec
Symantec software claims its software protects computers. It implies that it automatically protects the users computers by making it secure as well as backing up documents, all content on the computer. This however is not the case. Symantec software on my computer indicates that my system is not secure. It has an icon which says FIX, when you click on the FIX icon nothing happens. I would like a refund as I am on 12 months contract. I do not wish to use SYMANTEC.
Another point regarding BACKUP. It gives the impression that it automatically backs up when you designate a time drive etc. This is not the case. I have tried to view back up information, which Symantec confirmed my backup was updated it appears that no backup has been saved, but instead it asks me to purchase backup space.
I would like an investigation so that such unethical practices are withdrawn immediately.
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