Complaint Rating:

Company information:
Swoopo
United Kingdom

On Swoopo (then teleBids) I bid and won a Siemens Giga-Set SL565 mobile phone costing a total of £35 and worth about £85 (Amazon). A bargain you might think. After a few weeks I sent an email asking where it was. Automatic response, of course. After another two weeks, I sent another email. No response. Finally I sent a third email, stronger. No response. If I am going to claim on my Barclaycard, how do I get information from them to support my claim? They don't contact you! Whatever you do,
DON'T JOIN THEM. They may not be a scam, but they are very poorly organised. I rate them 1 out of 10, and then only because I was lucky enough to win something - sorry, nothing! David.